Mike's Carwash · 5 days ago
Assistant Manager in Training
Mike's Carwash is a fast-growing company recognized for its focus on employee satisfaction and development. The Assistant Manager in Training will work alongside the General Manager to lead and develop associates while ensuring a high level of customer satisfaction and operational efficiency.
LogisticsRetailTransportation
Responsibilities
Execute the Mike’s Purpose and deliver on our Team Member Promise. This includes being a “role model” for our associates’ behavior and performance
Customer Satisfaction. Doing what it takes for all customers to leave satisfied. This includes maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages
Operations Management. Ensuring your location is always operating up to all Mike’s Carwash standards and guidelines. Assisting the General Manager in accomplishing location goals. Managing detergent costs and inventory. Managing staffing through prompt completion of the hiring needs survey, scheduling, and timecard
Associate and Management Development. Serve as backup to the General Manager in the hiring process of new team members. Complete location orientation and training checklists as needed. Ongoing development of the entire team through active participation in one-on-one meetings, quarterly performance check-ins, performance appraisals, weekly OPEX SOCs, managers’ certifications, and our discipline process. Participate in termination proceedings. Ensuring all open Manager checklists are completed by the scheduled end date
Property and Equipment Maintenance. Assisting your General Manager in the maintenance and repairs at your location. Completing OPEX checklists thoroughly and on time. Using the fix-it- book to track any repairs you are not capable of completing. Maintaining the cleanliness of all areas of the carwash, whether they are visible to the customer or not
Personal Development. You will participate in a structured management training program. You have a responsibility to pursue any skill or knowledge you do have not already mastered
Complying with all company policies and procedures
Completing all other duties as assigned
Qualification
Required
Two years of retail/service industry management experience or equivalent leadership experience is required
Must work all scheduled shifts
Must work at least five days and 40 hours each week, including every other weekend. (Unless otherwise approved)
Have the capabilities to close at least two nights each week
Have the capabilities to open one morning each week
Work a full schedule the week leading up to Christmas, Including December 24th, or December 26th
Ability to transfer between stores within market
Ability to communicate verbally and in writing
Ability to hear at a conversational level
Use vision for depth perception and to distinguish between basic shades and colors
Continuously be required to stand or walk
Occasionally be required to sit, stoop, reach, and/or twist at the waist while rotating
Continuously perform repetitive movements, use hands for gripping pressure, and operate hand and foot controls
Infrequently be required to lift 50lbs. for up to 3 feet
Occasionally be required to pull 10 lbs. for up to 10 feet and carry up to 50lbs. for 10 feet
May also be required to repeatedly bend, kneel, and balance
Rarely be required to climb stairs and ladders
Occasionally be required to work with machinery with moving parts and wear gloves
Continuously be required to work outdoors in temperatures of 0-100 degrees Fahrenheit
Occasionally be required to work alone
Frequently be required to work with chemicals and wear eye or hearing protection
Ability to deal with practical problems and implement appropriate solutions
Ability to score an 80% on our Money Handling Skills Assessment without use of a calculator
Ability to read product manuals and reports, workplace rules and procedures; using understandable English
Speak with poise and confidence and/or effectively deal with customers
Benefits
Competitive compensation
Flexible work arrangements
Comprehensive benefits