Jamestown Regional Medical Center · 4 hours ago
Internal Communications Specialist
Jamestown Regional Medical Center is seeking an Internal Communications Specialist responsible for developing and supporting employee communication and maintaining the brand image of the JRMC campus. The role involves managing the employee intranet, conducting employee forums, and collaborating with various internal teams to ensure effective communication.
Health CareMedicalNon Profit
Responsibilities
Leads governance, maintenance, accurate component functionality and ongoing development of JRMC Intranet (TheCore)
Acts as site administrator, maintaining accurate security groups and intelligent architecture
Champions quarterly Employee Forums by preparing themes, promotion and content aimed at engaging JRMC employees
Conducts regular measurement and creative consulting on the effectiveness of JRMC employee communication tools, including metrics derived from Intranet traffic, forum surveys and the annual Communication Survey
Proactively collaborates with Human Resources, the JRMC Foundation, JRMC Excellence Committees and other internal teams to prepare internal marketing plans and ensure various cycles and initiatives are well communicated
Regularly audits the JRMC campus to ensure all displayed collateral and signage meets JRMC’s high standard
Maintains accurate inventory of permanent campus signage and prepares needs, bids and work request for signage updates
Prepares designs for temporary signage to address urgent needs
Ensures the availability, accuracy and efficient and accurate use of JRMC point-of-care communication tools and JRMC corporate collateral
Provides formatting as needed for JRMC forms, policies, procedures, planners, PowerPoints and other routine documents
Leads ongoing development of centralized JRMC presentation library (Vimeo)
Ad hoc production needs (i.e., lamination, printing, assembly, folding) that are completed internally
Facilitates the execution of all routine imprint-able employee items, including clothing, gifts and swag
Serves as a member of JRMC’s Reward & Recognition Committee, which may include event planning, communication and photography
Owns the complete public relations scope of work (press releases, photography, social media, etc.) associated with all JRMC awards and celebrations, including externally derived recognition
Utilizes JRMC’s email and SMS marketing tool to conduct outreach to existing JRMC patient database
Prepares journey messaging, intelligent algorithms to respond to recipient behaviors and maintains metrics on overall communication performance
Maintains and develops great relationships with key partners and employees
Other duties as assigned
Qualification
Required
Bachelor's degree or relevant experience in Business, Marketing, Communications or related area
One to three years of experience in marketing, communications, event planning, public speaking, fundraising or similar field which builds and maintains relationships
Excellent planning, organization, communication, and follow-up skills
Strong attention to detail
Experience with writing, website updates, design programs such as the Adobe Creative Suite
Punctual and regular attendance
Analytical ability required in the design and execution of event strategies
Independent judgment required to establish priorities and complete assignments
Ability to manage multiple projects at a time
Social sensitivity and the ability to communicate effectively with all publics (and employees)
Must be able to speak and write the English language in an understandable manner
Good general health and demonstrate emotional stability
Comprehensive background check and drug screening will be conducted as a condition of employment
A urine drug screening is required for all positions and must be completed within 30 days of the date of hire
Preferred
Strong knowledge of web structure, particularly intranet functions, online form development and web-based workflows
Strong ability to develop messages in a way that engages employee interest and communicates 'the why'
Ability to demonstrate impact of work (metrics)
Experience in Customer Relationship Management system or similar consumer database
Excellent organizational skills
Excellent interpersonal and verbal communication skills
Excellent analytical skills and a knack for data analysis
Strong prioritization, organization and project management skills
Experience with marketing communications and marketing plans
Proficient in AP Style
Proficient with Microsoft Office Suite and Adobe Creative Suite
Proficient in photography
Ability to work independently as well as in a team environment