Medical College of Wisconsin · 1 day ago
Sr Administrative Assistant - Psychiatry
Wauwatosa, WI
Full-time
Onsite
Senior Level
5+ years expThe Medical College of Wisconsin is seeking a Sr Administrative Assistant for their Psychiatry department. This role involves performing advanced administrative duties, managing patient interactions, and providing support to clinical staff to ensure a positive patient experience.
EducationHigher EducationMedical
Responsibilities
Greet patients and visitors
Triage patient and provider phone calls. Resolve routine inquiries and take appropriate messages. Use discretion in information provided. Anticipate patient needs and resolve problems to ensure a positive patient experience. Employ sound judgment to ensure the best possible public relations
Schedule, cancel and reschedule appointments via phone, following detailed protocols, ensuring accuracy. Obtain or update existing patient registration information and referrals, as needed
Provide general administrative support to faculty, residents and clinical staff for the Tosa Health Center Clinic in the Department of Psychiatry and Behavioral Medicine
Manage calendars, schedule meetings and process reimbursements
Generate reports, letters and perform audits for compliance with state-mandated requirements and enterprise standards
Maintain HIPAA confidentiality of department and patient data
Utilization of spreadsheets and electronic filing systems
Release medical record and patient information in accordance with MCW and HIPAA policies
Maintain office equipment such as changing toner, photocopier, and fax machine
Qualification
Required
High School Diploma
5 years of experience
Knowledge of computers, clerical procedures, customer service standards, collaboration, and information management
Organization, time management, interpersonal, communication, and problem-solving skills
Ability to prioritize tasks while working in a fast-paced clinic
Ability to detect and translate speech or other communication required
Occasionally lifting moderate weight materials, standing, or walking continuously
Benefits
Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
Company
Medical College of Wisconsin
Medical College of Wisconsin is a school in Milwaukee.
5001-10000 employees
H1B Sponsorship
Medical College of Wisconsin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (139)
2024 (70)
2023 (70)
2022 (81)
2021 (67)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
$22.7MKey Investors
US Department of Commerce, Economic Development AdministationNational Institutes of HealthPaula and Rodger Riney Foundation
2024-07-03Grant
2023-08-17Grant
2022-08-25Grant· $5.9M
Leadership Team
John R. Raymond
President and CEO
Recent News
Business Wire
2025-11-05
2025-11-03
Company data provided by crunchbase