Mondelēz International · 2 hours ago
Quality Lead
Chicago, IL
Full-time
Onsite
Mid Level
$78K/yr - $107K/yr
3+ years expMondelēz International is a leading manufacturer of biscuits and crackers, known for its iconic brands like Oreo and Ritz. The Shift Process Quality Lead provides quality leadership on shift, ensuring compliance with food safety and quality standards while managing quality risks and responding to quality events.
Consumer GoodsFood and BeverageFood ProcessingManufacturing
Responsibilities
Provide on-shift quality leadership, serving as the first responder for Quality during the shift
Execute shift-level quality processes to ensure compliance with food safety, quality, and regulatory requirements
Conduct pre-operational inspections during the shift, ensuring findings are documented, addressed, and escalated according to standard process
Execute quality hold, release, and disposition activities during the shift in alignment with established standards
Lead initial containment and investigation activities for quality deviations, including extraneous matter, out of spec product, defective material, and GMP-related events, ensuring accurate data capture and timely escalation
Ensure quality documentation and records are completed accurately, maintained, and effectively handed over between shifts
Drive consistent execution of GMPs and quality standards on the production floor through observation, coaching, and immediate corrective actions
Own execution of shift-specific process ownership responsibilities, with scope defined by the Process Quality Manager and varying by shift
Partner with Operations Shift Leads and line leads to reinforce operational ownership of quality outcomes
Identify, document, and escalate recurring issues, emerging risks, or systemic gaps to the Process Quality Manager
Participate in daily DMS routines and provide quality input to shift and site forums as required
Support execution of corrective actions assigned to the shift and ensure timely follow-through
Ensure effective shift-to-shift handoff of quality status, risks, holds, and open actions
Qualification
Required
Experience working in a manufacturing quality or food safety environment
Strong understanding of GMPs, quality systems, and shop-floor execution
Ability to make sound, risk-based decisions independently
Comfort operating as the sole quality authority in a fast-paced, on-shift environment
Strong communication skills and ability to influence without direct authority
High level of accountability, judgment, and follow-through
3–5 years of experience in quality, food safety, or manufacturing roles
Experience executing quality holds, investigations, and documentation
Willingness to work assigned production shift (1st, 2nd, or 3rd shift)
Preferred
Associate's Degree or Bachelor's Degree in Food Science, Quality, Manufacturing, or related field preferred, or equivalent experience
Familiarity with quality systems and regulatory requirements (e.g., QCMS, HACCP, FSSC) preferred
Benefits
Health insurance
Wellness and family support programs
Life and disability insurance
Retirement savings plans
Paid leave programs
Education related programs
Paid holidays
Vacation time
Company
Mondelēz International
Mondelēz International, Inc.
10001+ employees
H1B Sponsorship
Mondelēz International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2024-02-21Post Ipo Debt· $1.5B
2001-06-13IPO
Leadership Team
Dirk Van de Put
Chairman & CEO
Rajesh Ramanathan
Senior Vice President - Asia Pacific, Middle East & Africa
Recent News
2026-01-23
Canada NewsWire
2026-01-19
Food Business News
2026-01-16
Company data provided by crunchbase