UAV / Drone Pilot and Customer Success Specialist jobs in United States
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WingXpand · 2 days ago

UAV / Drone Pilot and Customer Success Specialist

WingXpand is a company focused on expanding possibilities with Autonomous Systems, developing smart plane drones for various missions. They are seeking an experienced Fixed-Wing UAV / Drone Pilot to operate drones safely, conduct training, and engage with customers to ensure successful outcomes.

AerospaceArtificial Intelligence (AI)Machine LearningManufacturingSoftware
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Flight Operations: Safely pilot fixed-wing drones/UAVs for various missions, ensuring adherence to flight plans and protocols
Pre-flight Checks: Conduct thorough pre-flight inspections, ensuring all equipment is in optimal condition and meeting all safety standards
Post-flight Analysis: Review flight data post-mission, ensuring any irregularities are reported and addressed with engineering and leadership
Training & Development: Support training initiatives, development of curriculum and customer flight demos
Customer Success: Engage with customers to achieve desired outcomes
Instructor: Lead classes of students through instructor led training in classroom and flight qualification to certify new pilots
Product Engagement: Work with engineering team on system improvements

Qualification

Fixed-Wing UAV PilotingAviation Safety StandardsInstructor ExperienceProblem-Solving SkillsCommunication Skills

Required

5+ years of proven experience as a fixed-wing UAV pilot
1+ years of experience as an instructor or technical lead role
Military background in aviation, especially in Group 1 drone piloting, is a significant advantage
Knowledge of aviation safety standards and best practices
Strong problem-solving skills, especially in high-pressure situations
Ability to work both independently and collaboratively in a team environment
Exceptional communication skills, both written and verbal, with internal stakeholders and external customers
Ability to travel to customer locations, potentially with limited notice

Preferred

Prefer those with desire to also support business development activities, including trade shows and proposal development
Prefer those with a desire to collaborate with engineering and development teams to improve product

Company

WingXpand

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WingXpand is a U.S. aerospace and AI software company that is expanding what’s possible with aerial intelligence

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
Techstars
2022-09-19Undisclosed

Leadership Team

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James Barbieri
CEO & Co-Founder
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Michelle Madaras
President & Co-Founder
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Company data provided by crunchbase