Oaktree Funding Corp. · 23 hours ago
Entry-Level Appraisal Team Representative
Oaktree Funding Corporation is a leading mortgage lender seeking an Entry-Level Appraisal Team Representative to support their Vendor Management and Appraisal operations. The role involves assisting with ordering, tracking, and coordinating appraisal services while maintaining communication with vendors and ensuring service-level expectations are met throughout the loan lifecycle.
Responsibilities
Assist with ordering residential appraisals through approved appraisal management companies (AMCs) and direct vendors
Track appraisal orders from assignment through delivery, ensuring timelines and service-level agreements are met
Communicate professionally with appraisal vendors regarding status updates, revisions, corrections, and escalations
Review appraisal submissions for completeness and ensure required documentation is received
Update and maintain accurate records within internal systems and LOS platforms
Support vendor management initiatives, including performance tracking and issue resolution
Coordinate with internal teams (processing, underwriting, closing) to resolve appraisal-related questions
Escalate delays, quality concerns, or compliance issues to management as appropriate
Assist with ad hoc administrative and reporting tasks related to appraisal operations
Qualification
Required
High school diploma or equivalent
Strong organizational and time-management skills
Excellent written and verbal communication skills
Ability to manage multiple tasks in a deadline-driven environment
Proficiency with Microsoft Office (Outlook, Excel, Word)
Preferred
Prior experience in mortgage operations, appraisal coordination, or vendor management (not required)
Familiarity with appraisal processes, AMCs, or real estate terminology
Experience working in a loan origination system (LOS) or similar workflow platform