Airbnb · 12 hours ago
Instructional Designer
United States
Full-time
Remote
Entry, Mid Level
$50K/yr - $58K/yr
2+ years expAirbnb is a global company that connects hosts and guests for unique stays and experiences. The Instructional Designer role focuses on developing training content for various teams, ensuring effective learning solutions that drive employee performance and meet business outcomes.
HospitalityMarketplaceMobile AppsPropTechTravelTravel Accommodations
Responsibilities
Design and develop engaging instructional materials using a variety of delivery methods (eLearning, ILT, VILT, microlearning, job aids, etc.) and content authoring tools (Articulate Storyline and Rise 360, Adobe Creative Suite, etc.)
Conduct needs assessments collaboratively with subject matter experts (SMEs) and learning performance managers to identify performance gaps and learning objectives aligned with target business outcomes
Apply learning science, cognitive psychology, instructional design models (ADDIE, SAM, Bloom’s, etc.) and accessible design practices (WCAG compliance) to create effective learning solutions for a diverse audience
Test and troubleshoot content to ensure cross-platform compatibility and SCORM/xAPI/LMS compliance
Evaluate training effectiveness through assessments, feedback loops with business contacts and learners, and performance metrics
Continuously improve content design and development processes based on learner feedback, data analysis, and new technologies
Qualification
Required
2+ years of experience as an instructional designer or developer in a business context, preferably for customer support audiences
Exceptional written and oral communication skills with an emphasis on accuracy and ability to adapt to different styles and tones
Ability to prioritize and manage multiple simultaneous deadlines while consistently delivering high quality results
Self-motivated with excellent time management skills, a keen attention to detail, and the ability to troubleshoot and discover novel solutions to problems encountered
Strong collaboration skills as foundation for working effectively with teammates in different time zones and cultures, and considering direct instruction as well as constructive criticism
Native or advanced fluency in English
Preferred
Fluency in Korean, Japanese, or simplified Chinese
Benefits
Bonus
Benefits
Employee Travel Credits
Company
Airbnb
Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.
5001-10000 employees
H1B Sponsorship
Airbnb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (176)
2023 (160)
2022 (270)
2021 (250)
2020 (274)
Funding
Current Stage
Public CompanyTotal Funding
$6.44BKey Investors
VERSO CapitalJP Morgan ChaseFirstMark
2020-12-10IPO
2020-04-14Debt Financing· $1B
2020-04-06Private Equity· $1B
Leadership Team
Brian Chesky
Co-founder & CEO
Nathan Blecharczyk
Co-founder / Chief Strategy Officer
Recent News
2026-01-20
2026-01-17
Company data provided by crunchbase