FloWorks · 21 hours ago
Inside Account Manager
Freeport, TX
Full-time
Hybrid
Mid Level
3+ years expFloWorks is a global provider of flow control solutions, and they are seeking an Inside Account Manager to manage a portfolio of existing customer accounts. This role is responsible for driving customer satisfaction, retention, and revenue growth through strategic account management and discretionary pricing decisions.
EnergyIndustrialIndustrial AutomationIndustrial ManufacturingLogisticsManufacturingSupply Chain Management
Responsibilities
Serve as the lead point of contact for assigned customer accounts across all service and sales needs
Maintain and grow customer relationships through proactive communication, order management, and performance reviews
Analyze historical sales data and market conditions to make informed, independent decisions regarding product pricing within established guidelines
Resolve customer issues using discretion and knowledge of company policies, escalating only when necessary
Collaborate with Outside Sales, Product Management, and Operations to deliver seamless customer service and maintain account health
Provide accurate reporting for assigned accounts
Maintain up-to-date knowledge of products, pricing models, and market trends
Participate in internal meetings and provide insight into customer trends, competitive activity, and account performance
Qualification
Required
3+ years of experience in sales, account management, or customer service in a B2B environment
Proven ability to manage complex customer relationships and make independent business decisions
Strong analytical skills and ability to interpret sales data to support pricing strategies
Excellent verbal and written communication skills
Preferred
experience with ERP and CRM systems (e.g., Epicor P21, Salesforce)
Bachelor's degree in business, Communications, or related field
Experience in sizing and quoting pneumatic and electric actuators
Benefits
Medical, Dental & Vision Insurance with multiple plan options
Company-paid Life and Disability Insurance
401(k) with company match
Health Savings & Flexible Spending Accounts
Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
Employee Assistance Program (includes 3 free counseling sessions)
Identity Theft Protection at discounted rates
Company
FloWorks
FloWorks goes to market as through its team of companies of Sunbelt Supply, Oliver Equipment Company, Genesis Systems, SemiTorr Group, Triple S Flotech, McKenna Engineering, Tru-Flow, CAC Industrial Equipment, Simtech, Flotech, Assured Automation, Flows.com, and Slater Controls.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Stephens Group
2024-12-11Debt Financing
2023-01-23Acquired
2011-01-01Series Unknown
Leadership Team
Frank Riddick
Chief Executive Officer
Scott Jackson
CEO
Recent News
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2025-12-24
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2025-10-21
Mergers & Acquisitions
2025-10-21
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