The Honor Society of Phi Kappa Phi · 20 hours ago
Member Records and Accounts Receivable Manager
Baton Rouge, LA
Full-time
Hybrid
Mid LevelThe Honor Society of Phi Kappa Phi is seeking a Member Records and Accounts Receivable Manager to oversee member services and records integrity. This role involves managing member data, processing donations, and coordinating financial transactions to ensure accuracy and compliance.
AssociationEducation
Responsibilities
Respond promptly to member and donor requests via email and phone, including requests for information, receipts, and documentation
Update contact information, anniversary dates, and other demographic information for new and existing members
Coordinate the replacement of member certificates and/or pins as needed, including documentation, production, printing, and shipping
Manage and reconcile daily member imports from various sources (online website, direct mail, and bank lockbox) to Phi Kappa Phi’s association management system (Nimble)
Ensure member data and deposits are accurate and current
Manage data entry, credit card payments, and remote bank deposits from external sources
Perform daily reconciliation of member transactions and deposits in collaboration with the Accountant
Process member and donor refunds and account adjustments as needed
Data entry and deposits for chapter payments
Manage institutional invoicing and payment processing for prospective chapters in accordance with the chapter petitioning process
Enter, process, and track charitable donations across multiple campaigns, funds, and payment methods
Prepare and mail donor tax receipts and acknowledgment letters
In coordination with the Finance team, perform monthly reconciliation of deposit batches from initiates, renewals, chapters, and donors against bank activity
Perform other duties as assigned by the Director of Finance/Controller and Chief Financial Officer
Qualification
Required
Management of Member services and support
Management of Member records integrity including member/donor data entry, data updates, and deposits for new member initiates, renewals, donors, chapters, and other constituents
Respond promptly to member and donor requests via email and phone, including requests for information, receipts, and documentation
Update contact information, anniversary dates, and other demographic information for new and existing members
Coordinate the replacement of member certificates and/or pins as needed, including documentation, production, printing, and shipping
Manage and reconcile daily member imports from various sources (online website, direct mail, and bank lockbox) to Phi Kappa Phi's association management system (Nimble)
Ensure member data and deposits are accurate and current
Manage data entry, credit card payments, and remote bank deposits from external sources
Perform daily reconciliation of member transactions and deposits in collaboration with the Accountant
Process member and donor refunds and account adjustments as needed
Data entry and deposits for chapter payments
Manage institutional invoicing and payment processing for prospective chapters in accordance with the chapter petitioning process
Enter, process, and track charitable donations across multiple campaigns, funds, and payment methods
Prepare and mail donor tax receipts and acknowledgment letters
In coordination with the Finance team, perform monthly reconciliation of deposit batches from initiates, renewals, chapters, and donors against bank activity
Perform other duties as assigned by the Director of Finance/Controller and Chief Financial Officer
Company
The Honor Society of Phi Kappa Phi
Oldest and largest collegiate honor society dedicated to the recognition and promotion of academic excellence in all disciplines.
Founded in 1897
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bradley Newcomer
Executive Director and Chief Executive Officer
Brad Jewell, CPA, MPA, CAP
Chief Financial Officer/Treasurer
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