Cable East Inc. · 1 day ago
Fiber Optic Trainer
Cable East Inc. is seeking a Fiber Optic Trainer responsible for developing capable, confident fiber technicians through hands-on instruction and field-based coaching. The role includes delivering training, evaluating technician performance, and maintaining training materials to ensure high-quality standards are met.
Customer ServiceTelecommunicationsWired Telecommunications
Responsibilities
Lead all internal fiber training activities for the department, including onboarding instruction, refresher sessions, and advanced skill development
Provide hands-on field coaching to technicians, reinforcing proper methods, workmanship standards, and safety expectations
Deliver training in classroom, lab, and live job-site settings
Support technician development during early employment milestones and ongoing performance evaluations
Observe and assess technician performance in the field to ensure readiness and consistency
Identify skill gaps and recommend targeted coaching or additional training
Provide direct, constructive feedback to technicians to support growth and accountability
Partner with supervisors and managers to align training outcomes with operational needs
Build and maintain standardized training materials, exercises, and evaluation criteria
Help define clear expectations for workmanship, documentation, testing, and safety practices
Update training content to reflect changes in tools, processes, customer requirements, and industry standards
Contribute to the development of scalable training frameworks that can support future internal growth and potential external programs
Perform other duties as assigned
Qualification
Required
Completion of a High School Diploma or attainment of a General Equivalency Diploma (G.E.D)
Valid Class C License (CDL) license with no restrictions and a clean driving record
5+ years of experience performing fiber installation, splicing, testing, and troubleshooting
Strong understanding of fiber construction standards, documentation, and testing requirements
Proficiency with OTDR, IOLM, Power Meter/Light Sources, VFL, and related equipment
Demonstrated ability to coach, mentor, or train others in a field or technical environment
Working knowledge of Microsoft Office and digital reporting tools
Applicants must be able to wear personal protective equipment (“PPE”) when on job sites or other locations as directed
Ability to lift, carry, and move materials up to 50 pounds without an accommodation
Ability to stand, walk, and work in warehouse, yard and outdoors jobsites for up to a 12-hour shift
Ability to climb ladders, telephone poles and work at heights when providing directed training
Approachable and patient, with the ability to teach without intimidation
Comfortable leading instruction in both structured and hands-on settings in a fast-moving operational environment
Strong communication and organizational skills with a commitment to safety & quality
Respected technical resource with a calm, professional presence
Motivated by developing people and raising overall performance standards
Ability to work outdoors with exposure to outdoor conditions, heights, confined spaces, and active equipment under varied weather conditions that include humidity & seasonal temperature changes
Preferred
Experience with Ribbon splicing and Ribbonizing is a plus
Experience in CD, PMD, and Fiber Characterization testing is a plus
Company
Cable East Inc.
Cable East was founded in 1993 and began operations with six employees. In the early years, our primary focus was in telecom construction.
Funding
Current Stage
Growth StageCompany data provided by crunchbase