University of Chicago · 1 month ago
Senior Supportive Services Coordinator
Chicago, IL
Full-time
Onsite
Senior Level
$26.44/hr - $31.25/hr
5+ years expThe University of Chicago is dedicated to eliminating new HIV transmission events through its Chicago Center for HIV Elimination. The Senior Supportive Services Coordinator will manage a caseload, provide resource counseling, and support the administrative team while ensuring retention in care for community members.
Higher Education
Responsibilities
Calls community members and conducts resource counseling, completing all related documentation and notes; and researches appropriate and individualized resources for community members, specifically resources for people of color and those who identify as LGBQ (lesbian, gay, bisexual, queer) and TGNC (transgender and gender non-conforming)
Works with community members over the phone or in-person
Assists with day-to-day Supportive Services tasks, such as rapid response support for those who are seeking same-day treatment; and conducts assessments and safety plans for community members in distress
Provides HIV/STI treatment, education, and prevention in non-traditional settings, such as community venues
Performs phlebotomy or willing to be trained in phlebotomy
Supports evening and weekend events where Supportive Services is requested
Oversees day-to-day tasks of student workers and interns. Provides feedback on student engagement with clients
Creates, implements and modifies protocols
Performs various administrative and operational tasks under moderate supervision. Acts as a resource on the basics of clinical research and related aspects of clinical study for other clinical research staff
Uses knowledge of clinical studies to coordinate the collection of analyzable clinical research data and/or samples
Performs other related work as needed
Qualification
Required
Vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree)
Knowledge and skills developed through 5-7 years of work experience in a related job discipline
Resume/CV (required)
Cover Letter (required)
Preferred
Advanced degree in related field
Working with and/or providing care to LGBT populations, Black and Latino community members, providing HIV/STI treatment and/or prevention
Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, and Word
Demonstrated effective leadership and teaching skills
Strong organizational skills
Strong knowledge of Chicago social service resources
Strong knowledge of program subject matter
Strong interpersonal skills and work both independently and as part of a team
Flexibility
Creativity
Manage stressful situations
Maintain confidentiality
Work on multiple projects simultaneously, set priorities, and meet deadlines
Demonstrated written and verbal communication skills and strong analytical skills
Benefits
Health
Retirement
Paid time off
Company
University of Chicago
One of the world’s great intellectual destinations, the University of Chicago empowers scholars and students to ask tough questions, cross disciplinary boundaries, and challenge conventional thinking to enrich human life around the globe.
10001+ employees
H1B Sponsorship
University of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (341)
2024 (318)
2023 (285)
2022 (233)
2021 (179)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Benedicte Nolens
Distinguished Executive in Residence
Recent News
2025-11-08
San Gabriel Valley Tribune
2025-10-23
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