Leland Management · 6 hours ago
Concierge & Tiki Bar Attendant
Kissimmee,FL,US
Full-time
Onsite
New Grad, Entry LevelEmerald Island Resort is seeking a professional, customer-focused individual to serve in a hybrid role as a Concierge Agent & Tiki Bar Attendant. This part-time position supports both clubhouse guest services and Tiki Bar operations, requiring flexibility, reliability, and excellent customer service skills.
Real Estate
Responsibilities
Provide courteous and professional customer service to resort guests and residents
Process payments for resort fees, sundry shop purchases, and activity equipment rentals
Issue parking passes and provide general resort and local area information
Manage equipment checkouts and returns
Maintain cleanliness and organization of assigned work areas and guest spaces
Accurately process transactions using the point-of-sale (POS) system
Assist with inventory organization and restocking for clubhouse operations
Prepare and serve beer, wine-based cocktails, and standard beverages in a responsible and professional manner
Prepare and heat approved frozen food items
Process cash and credit card transactions using the POS system
Maintain cleanliness, sanitation, and organization of the bar and service areas
Monitor guest conduct and comply with all alcohol service regulations
Assist with bar inventory, stocking, and storage
Support Tiki Bar Committee seasonal events, movie nights, and special community functions, including setup and breakdown as assigned
Work scheduled shifts primarily from 1:00 PM – 9:00 PM (Monday and Thursday – Sunday)
During peak season and upon request when business needs require, shifts may begin as early as 11:00 AM
Be available for additional shifts during special events and holidays as needed
Scheduling requests may be considered but are not guaranteed and are subject to operational needs
Safely lift, carry, and move supplies and inventory weighing up to 50 pounds with or without reasonable accommodation
Qualification
Required
Must be at least 18 years of age
Ability to work evenings, weekends, holidays, and special events as scheduled
Ability to operate POS systems and handle cash accurately
Ability to stand for extended periods and perform physical tasks including lifting, bending, and carrying up to 50 pounds
Must be able to obtain and maintain any required food handling and alcohol service certifications
Preferred
High school diploma or equivalent preferred
Prior experience in hospitality, food service, or retail preferred but not required
ServSafe preferred or willingness to obtain within 30 days
Benefits
Part-time employment in a resort environment
Flexible and varied job duties
Opportunities to gain hospitality and customer service experience
Supportive team environment
Company
Leland Management
Leland Management is a real estate company that offers community association management and commercial property management services.
Founded in 1997
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Furlow, CPA
VP/CFO
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