Premier Tech · 9 hours ago
Field Service Manager
Montgomery, AL
Full-time
Onsite
Mid, Senior LevelPremier Tech is a world-class leader in industrial packaging equipment, seeking an ambitious individual to lead their field service technicians. The role involves coaching team members, promoting health and safety, and driving customer relationships to enhance operational efficiency.
Industrial AutomationManufacturingSoftware
Responsibilities
Lead a team of field service technicians
Promote health and safety to mitigate risks and safety issues
Coach your team members to leverage their skills and optimize overall performance
Drive high-level retention rates, engaging your team member through open and frequent communication
Participate in customer calls and visits to help create and sustain a strong relationship
Monitor and analyze performance indicators to improve customer experience and financial deliverables
Seek and support new business opportunities through internal networking – sales representative, client success manager, help desk, etc
Leverage your team’s field presence to fuel growth — service agreements, parts management, upgrades, optimizations, training, etc
Provide field support to your team
Communicate with team members and customers after work hours
Travel approximately 25% of your time annually
Qualification
Required
Technical background: a degree in engineering or related field
Leadership experience: proven track record of successfully leading, coaching and motivating a team
Customer focus: dedication to understanding and meeting customer needs, ensuring high levels of satisfaction and long-term relationships
Communication: effective communication skills are essential for fostering collaboration between different stakeholders
Business IQ: a strong understanding of business principles
Abilities to manage several projects at once and successfully bringing them to completion
Benefits
Health, vision, and dental insurance plans - available day one
Short-Term & Long-Term Disability
Life insurance
Health savings and flexible spending accounts
Telehealth
Team member and family assistance program
401(K) retirement plans with company match
Skills development through University of Premier Tech platform
Company
Premier Tech
Premier Tech offers manufacturing and technology automation services.
Founded in 1923
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$8MKey Investors
Fonds de solidarité FTQ
2013-04-22Series Unknown· $8M
Leadership Team
Jean Bélanger
President and Chief Executive Officer
Recent News
The Express Tribune
2025-10-09
2025-08-18
Company data provided by crunchbase