Tripleseat · 1 day ago
Growth Sales Representative
Boston, MA
Full-time
Hybrid
Entry Level
$65K/yr - $70K/yr
1+ years expTripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. The Growth Sales Representative drives sales and revenue growth within Tripleseat's existing customer base by identifying opportunities to upsell and cross-sell additional products, while ensuring customer satisfaction and engagement.
Event ManagementInternetSoftware
Responsibilities
Identify and pursue high-value opportunities to upsell and cross-sell existing customers on additional Tripleseat products, focusing on increasing customer lifetime value
Proactively engage with existing customers to understand their evolving needs and recommend tailored Tripleseat solutions that drive business results
Consistently meet and exceed aggressive monthly and quarterly sales targets for add-on products, demonstrating a strong focus on revenue generation
Develop and execute strategic account plans to maximize growth opportunities within the current customer base
Analyze customer data and usage trends to uncover potential upsell opportunities and create targeted sales strategies
Conduct regular product demonstrations and presentations highlighting the value of Tripleseat's expanded offerings
Maintain strong, consultative relationships with existing customers, providing exceptional customer service and acting as a trusted advisor
Collaborate closely with the marketing and customer success teams to align on customer engagement strategies and retention initiatives
Track all customer interactions, sales activities, and pipeline updates accurately and timely in our CRM system
Continuously seek customer feedback to improve the sales approach and contribute to product development insights
Other related duties as assigned
Qualification
Required
Experience using Tripleseat software is required
1-2 years of experience in outbound sales
Understanding and passion for the hospitality industry
Excellent communication, presentation, and interpersonal skills
Proven track record of meeting or exceeding sales targets
Familiarity with CRM software and sales tools such as Salesforce, Hubspot, or similar
Ability to resolve complex problems and think quickly on your feet while showing empathy for the customer's needs
Multi-task oriented with a self-starter attitude
A customer-focused attitude and the ability to build rapport across teams
Preferred
Previous experience in the hospitality industry
Demonstrated success in a similar sales role with upselling and cross-selling responsibilities
Bachelor's degree preferred
Benefits
Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Flexible Paid Time Off
Pet Insurance
Company
Tripleseat
Tripleseat is the event management software for restaurants and venues.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$57.7MKey Investors
General AtlanticEnlightened Hospitality InvestmentsVista Equity Partners
2023-04-27Private Equity
2019-04-12Series Unknown
2017-09-06Corporate Round· $55M
Leadership Team
Jonathan M.
Founder and CEO
Kevin Zink
Co-Founder, CTO
Recent News
Company data provided by crunchbase