NEOGOV · 4 hours ago
Account Clerk 2
NEOGOV is seeking an Account Clerk 2 to join the City of Reynoldsburg's Water/Wastewater division. The role involves processing water payments, providing customer service, and managing day-to-day operations efficiently using departmental software and resources.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Primary duty is providing customer service (directly and indirectly)
Processing customer payments, and inquiries at the counter
Operates remote check scanner
Provides feedback to customers in person, over the phone and/or through email
Performs a variety of general accounting functions
Calculates/prints utility bills as needed for customers
Checks consumption reports and contacts customer if necessary to obtain reason for high, or unusual consumption
Sets up standard payment plans for customers
Enters and tracks work orders for field crew (Equipment Operators)
Assist Supervisor with directing field crews as needed
Helps prepare shut-off lists
Creates transfer, disconnect, and change of address orders
Performs a variety of clerical tasks
Remains informed of current guidelines and procedures pertinent to duties
Participates in staff meetings, and participates in departmental activities
Attends training (professional development) as needed
Meets all job safety requirements and all applicable Occupational Safety and Health Administration (OSHA) safety standards that pertain to essential functions
Cross trains other employees as needed
Performs other related duties as assigned
Qualification
Required
High school diploma or GED or equivalent
Eighteen (18) months' experience or training in general accounting/bookkeeping, financial recordkeeping
Eighteen (18) months' experience or training with modern office equipment (e.g., computer); Microsoft Office
Proficient with typing/data entry and a 10-key calculator
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Health saving accounts
Educational assistance
Life insurance
Short and long-term disability
13 holidays
1 personal day
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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