Member Services & Sales Coordinator jobs in United States
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American Clean Power Association (ACP) · 3 hours ago

Member Services & Sales Coordinator

The American Clean Power Association (ACP) is the leading voice of today’s multi-tech clean energy industry, representing various sectors. The Member Services & Sales Coordinator supports ACP’s Member Relations Department by managing member inquiries, maintaining membership data, and assisting with sales operations and member engagement.

EnergyIndustrialRenewable Energy
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Responsibilities

Manage the membership inbox and phone line, responding to inquiries from current and prospective members in a prompt, professional, and accurate manner
Develop a working understanding of ACP’s membership structure, benefits, and engagement opportunities across industry segments
Support small business members by maintaining regular communication, responding to questions, and identifying opportunities for deeper engagement with ACP
Assist with annual membership renewals and year-round new member onboarding by tracking dues, monitoring renewal status, and supporting follow-up communications
Accurately track prospective and renewing members through sales and renewal pipelines using CRM and project management tools, including Monday.com
Support pipeline monitoring, reporting, and basic analysis to help identify trends, gaps, and opportunities for process improvement
Create and maintain reports using data from multiple internal databases and external sources
Assist with scheduling meetings and calls with current and prospective members and supporting follow-up activities as needed
Maintain ACP’s membership database by entering new member information, updating contact records, and ensuring data accuracy
Prepare agendas, briefing materials, and documentation for internal and external meetings and capture and distribute action items when appropriate
Coordinate logistical support for member-related meetings, events, and activities, including materials, inventory, and shipments
Provide general administrative and project support to the Member Relations Department as assigned

Qualification

CRM systemsProject management toolsMicrosoft Office SuiteInterpersonal skillsService-oriented mindsetLearning agilityInterest in clean energy

Required

Bachelor's degree preferred; 1–2 years of relevant experience, including internships or applicable educational experience
Strong interpersonal and communication skills, with the ability to collaborate professionally with colleagues across teams and levels of the organization
Service-oriented mindset with experience supporting internal or external stakeholders in a customer-facing, sales-support, or member services environment
Learning agility and openness to feedback, with the ability to quickly learn new systems, processes, and tools and apply them effectively
Sound judgment in handling routine issues independently, with an understanding of when to seek guidance on more complex matters
Interest in the clean energy industry and motivation to build knowledge of ACP's mission, programs, and member value proposition
Proficiency in Microsoft Word, Excel, PowerPoint, and related tools
Ability to travel up to 5 times per year, as needed

Preferred

Experience working with CRM systems and project management platforms preferred
Experience working with trade associations or within the clean power or energy industry is a plus

Benefits

401k
PTO
Commuter benefits
Wellness reimbursement
Professional development opportunities

Company

American Clean Power Association (ACP)

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The American Clean Power Association (ACP) is the leading voice of today’s multi-tech clean energy industry, representing energy storage, wind, utility-scale solar, clean hydrogen, and transmission companies.

Funding

Current Stage
Growth Stage

Leadership Team

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Jason Grumet
CEO
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Company data provided by crunchbase