Resorts World Las Vegas · 7 hours ago
Vice President, Korean Marketing
Las Vegas, NV
Full-time
Onsite
Director/Executive
10+ years expResorts World Las Vegas is seeking a Vice President for Korean Marketing to develop relationships with targeted gaming patrons and generate additional revenues. The role involves managing guest experiences, overseeing event hosting, and ensuring high levels of customer service and satisfaction.
HospitalityHotelLocation Based ServicesTravelVacation Rental
Responsibilities
Bring high net individuals who contribute gaming revenue
Greet patrons upon arrival and departure and maintain contact with hosted patrons during their visit
Educate and assist resort patrons on all gaming and non-gaming offerings throughout the resort
Exhibit strong telemarketing skills to fill events and drive profitable resort revenue
Manage guest complaints and discrepancies efficiently and courteously
Interact with players in person, via telephone, email, text message, and written correspondence
Represent the property as a role model of customer service and professionalism
Assist convention sales and hotel operations in registering and checking patrons in
Provide feedback and information to team and property leadership regarding guest suggestions, concerns, or issues
Participate in brainstorming and planning sessions for the Resort Relationship Marketing program
Oversee all aspects of guest visits, including booking spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establishing casino credit, and overseeing folio check-out
Safeguard the confidential nature of all departmental and company records
Approve casino credit and accept responsibility for collecting outstanding casino credit markers
Host on-site and off-site events in Las Vegas and beyond (e.g., casino tournaments, Raiders & Golden Knights suite, Nascar, golf tournaments)
Use personal devices for job-related tasks and review of company documents
Perform other duties as assigned
Qualification
Required
Fluent in English and Korean
Capable of working as part of a team to foster guest loyalty, increase visitation frequency, and grow incremental gaming/non-gaming revenue
Possess excellent communication skills, tact, judgment, high moral integrity, and a strong work ethic
Ability to perform multiple tasks simultaneously and meet/exceed revenue generation expectations and goals
Ability to work varied shifts, including nights, weekends, and holidays
Effective communication skills in English, with a polished appearance and demeanor
Excellent customer service skills
Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures
At least 21 years of age
High school diploma or equivalent
Minimum of ten years of experience in casino marketing
Minimum of three years of leadership/management experience in a related field
Proof of eligibility to work in the United States
Ability to obtain the following: Nevada Gaming Registration
Preferred
Strong existing following of mass premium and high-end patrons
Previous experience working in a large, luxury resort setting
Resort Marketing or premium customer hosting experience
Company
Resorts World Las Vegas
Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lou Dorn
Chief Legal Officer and Corporate Secretary
Recent News
ReviewJournal
2026-01-16
ReviewJournal
2026-01-16
2026-01-11
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