Northwestern Memorial Hospital · 13 hours ago
Program Coordinator, Global Services Full Time Days
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$29/hr - $36.25/hr
5+ years expNorthwestern Medicine is committed to delivering world-class care and is seeking a Program Coordinator for their Global Services department. The role involves budget management, internal and external communications, event coordination, and supporting department leadership with various administrative tasks.
Health Care
Responsibilities
Participates in preparing program’s budget, creates and monitors budget statements, assists in designing reports
Monitors budget and general ledger detail for accuracy; identifies variances and reports them to the department leadership; has a complete understanding of the department and company financial policies; creates purchase orders; and processes invoices for payment against purchase order or general expense reimbursement
Research and develop internal and external communications including presentations, speaking points, correspondence and other written materials
Participates in meetings, performs interpretation if necessary
Represents the department, program or project with various level of personnel both internally and externally
Responds to unanticipated complex issues and manages critical and confidential information
Receives, screens, distributes or files all incoming correspondence and other mail
Maintains a sufficient inventory of all office supplies and printed forms
Provides calendar management support for the department leadership; facilitates and schedules meetings; books meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary
Coordinates large scale complex events, involving multiple parties, including foreign guests
Maintains program vacation and sick day calendar to maintain accurate scheduling of physicians on call
Assists the department leadership in maintaining department personnel files and mandatory certification/licensure lists and tracks staff continuing education requests
Participates in creating department’s targets, preparing job descriptions, screening resumes
Assists in creating professional education development plans
Follows up with department staff, to make sure deadlines are kept
Utilizes advanced Microsoft Office applications to design and lay-out presentations and reports
Administers and tracks expenses and allocates them to appropriate account
Maintains procedure manuals; ensures appropriate communication to staff of changes in procedures
Communicates (verbal and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department leadership to foster strong working relationships
Processes request for new employee office space, passwords, office supplies, phone and voicemail, mail delivery and other resources as needed
Overseas creation, design and maintenance of website and blog content ensuring ease and practicality of use for targeted audience
Helps in collecting feedback from clients and physicians and implementing it
Creates, writes, edits and posts articles, news, and program summaries to website
Ensures all contents and contact information are up to date
Participation in creating Marketing strategies
Prepares and drafts ads as well as assists in collecting materials on media and publications
Manages telephone operations; answers, screens, and directs telephone calls
May support additional projects as requested
Other duties as assigned
Qualification
Required
Bachelor's degree OR 4 years of directly relevant experience (i.e. project management, healthcare, or professional office environment) in lieu of degree
Minimum five years of experience in a business office environment
Strong knowledge of Microsoft Office package
Ability to organize and think independently with orientation to deadline and detail
Strong interpersonal skills
Preferred
Master's degree and five years of business/medical office experience
Healthcare experience
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Memorial Hospital
Northwestern Memorial Hospital is an academic medical center.
Founded in 1981Chicago, Illinois, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Nguyen
Co-Founder of Volunteer Services to Cardiology Department
Adewumni Sulaiman
ECMO Specialist
Recent News
2025-09-23
Chicago Tribune
2025-07-29
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