Lightspeed DMS · 4 days ago
Product Owner - CRM
South Jordan, UT
Full-time
Onsite
Mid Level
3+ years expLightspeed is a leading provider of cloud-based software for dealerships and OEMs, and they are seeking a Product Owner who is passionate about building software solutions with an emphasis on CRM. The Product Owner will be responsible for maximizing value delivered by the development teams and ensuring effective communication of the product vision and strategy.
Information TechnologyManagement ConsultingOperating SystemsRecreational VehiclesSalesSoftware
No H1B
Responsibilities
Collaborate as needed with stakeholders (e.g. ELT, CPO, Product Management, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap
Represent the product in team or minor level governance meetings
Track and provide status to leadership
Perform work necessary with product managers to learn about what problems they are aiming to solve with the product
Serve as the primary product representative on cross-functional teams (engineering, qa, ux, etc), leveraging agile program and team metrics to drive success
Provide direction to Development via epics, features, user stories, backlog grooming, sprint and release planning
Make scope & priority decisions during the sprint to support delivery without disrupting flow
Own and manage the teams backlog to ensure it is transparent, ordered and actionable
Contributes to the generation of a high-level release plan with the team
Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes
Develop and maintain product delivery roadmap
Effectively communicate product release contents and expected product capabilities/behavior to stakeholders
Create continuous feedback loop on products via acceptance criteria, utilization monitoring, pilot programs, Sales & Customer Operations feedback, and other practices that drive continuous improvement, adoption and growth of Lightspeed products
Qualification
Required
Lots of experience working with CRM Software
Bachelor's degree (or equivalent) in product design, business management, or engineering (MBA preferred)
Ability to work on multiple projects in various stages simultaneously and make hard decisions to pivot on priorities as ‘facts on the ground' dictate
Excellent teamwork skills and proven ability to influence cross-functionally and without form authority
Adept at managing and maintaining strong relationships with critical cross-functional business partners and 3rd party partners
Proven success overseeing in a nonmanagerial role all elements of the product and software development lifecycle
Familiarity with Agile framework and ability to effectively communicate complex processes within and across teams
Track record of launching new products, driving excitement and executional excellence across all parts of the organization
Attention to detail, organization planning, and documentation skills
Preferred
3+ years associated with CRM Software
Certification in one of the Product Management frameworks (e.g. Pragmatic)
Experience with Retail, ERP, DMS or ‘like' systems
Experience using Agile/Scrum methodology and/or workflow management tools for product development (Jira, Aha!, etc.)
Previous experience in Product Development or Product Marketing of a commercial software business
Company
Lightspeed DMS
THE DEALERSHIP MANAGEMENT SOLUTION FOR HARD‑WORKING DEALERSHIPS For nearly 40 years, Lightspeed has collaborated with dealerships, creating industry-specific software solutions to streamline the way you work.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony Bastone, M.B.A.
Chief Financial Officer
Joe Battle
Global Talent Partner
Recent News
2025-04-05
StreetInsider.com
2025-03-27
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