Orbus Software · 15 hours ago
Account Manager
New York, US, US
Full-time
Hybrid
Mid Level
3+ years expOrbus Software is a company that helps organizations understand their business through their platform, OrbusInfinity. They are seeking an Account Manager to own and grow a portfolio of existing US-based customers, focusing on driving renewals, upsell, and cross-sell opportunities while building strong relationships with key decision-makers.
Information TechnologySoftware
Responsibilities
Own the commercial relationship across a portfolio of existing customers
Drive renewals, upsell, and cross-sell opportunities across OrbusInfinity and related services
Develop account plans aligned to customer goals and Orbus growth objectives
Build and maintain strong relationships with key decision-makers and stakeholders
Work closely with Customer Success to ensure customers are realizing value and positioned for expansion
Advise customers on additional products, solutions, and services aligned to their transformation initiatives
Maintain accurate pipeline, forecasts, and account data in Salesforce
Participate in regular sales and account review meetings
Coordinate proof of concept evaluations and commercial discussions for additional offerings
Partner with Sales leadership on strategy for key and strategic accounts
Collaborate with Customer Success and Services to support a seamless customer journey
Provide feedback from the field to inform product positioning and go-to-market efforts
Qualification
Required
3–5 years of experience in an Account Management role within a SaaS or technology-driven environment
Proven track record of meeting or exceeding renewal and expansion targets within existing accounts
Strong commercial acumen with experience managing forecasts, pipelines, and account plans
Ability to build trusted relationships with customer stakeholders and influence buying decisions
Comfort translating technical concepts into clear business value for varied audiences
Strong organizational skills and the ability to manage priorities independently
Experience working cross-functionally with Customer Success, Sales, and Services teams
Willingness to travel as needed to support customer engagements
Benefits
Generous time off: Everyone gets at least 25 days of paid annual leave. Rest is not a reward. It is a prerequisite for high performance.
Future-focused support: We offer retirement and insurance plans tailored by region, including health, life, and disability coverage.
Flexibility that works: Our hybrid model gives you the best of both worlds. You’ll spend 2 to 3 days a week collaborating in our city-centre hubs in London, New York, Katowice or Sydney, with the rest of the week working where you do your best thinking.
Support for every life stage: Whether you’re raising a family, caring for a loved one, or planning what’s next, we provide flexible schedules, paid family leave, and resources to help you balance work and life with confidence.
Company
Orbus Software
Software Solutions for Business and IT Transformation
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-12-16Private Equity
2021-01-12Acquired
Leadership Team
Steve Fulton
Chief Executive Officer
Recent News
2025-12-02
2025-07-16
Company data provided by crunchbase