Goettl Air Conditioning & Plumbing · 23 hours ago
HVAC Warranty Technician
Tucson, AZ 85714, USA
Full-time
Onsite
Entry, Mid Level
2+ years expGoettl Air Conditioning & Plumbing is seeking an HVAC Warranty Technician responsible for diagnosing and resolving warranty issues with HVAC systems in customers' homes. The role involves troubleshooting equipment, ensuring warranty repairs meet high standards, and providing excellent customer service.
Heating Ventilation and Air Conditioning (HVAC)Home Improvement
Responsibilities
Respond to warranty service calls to troubleshoot and repair HVAC systems under warranty
Diagnose equipment issues and perform necessary repairs or replacements covered under manufacturer and company warranties
Ensure all warranty work meets company standards and manufacturer guidelines
Provide excellent customer service by clearly explaining warranty coverage and repairs to homeowners
Maintain accurate records of all service visits, including detailed documentation of work performed, parts used, and outcomes
Collaborate with the warranty management team to submit and track warranty claims
Ensure company vehicles are fully stocked with necessary parts and tools to handle warranty-related repairs
Identify and report any trends in equipment failure or warranty-related issues to the warranty management team
Qualification
Required
Minimum 2 years of experience as an HVAC Technician
Strong understanding of HVAC systems, equipment, and warranties
Excellent troubleshooting and diagnostic skills
Ability to work independently in the field and manage a schedule of warranty service calls
Strong communication skills and a customer-focused attitude
EPA certification required; NATE certification preferred
Valid driver's license and clean driving record
Must be able to successfully pass a background check and a drug screen
Ability to lift over 50 lbs., and work in confined spaces and varying temperatures
Preferred
NATE certification preferred
Benefits
Opportunity for pay for production growth
On-going training for professional and financial growth
Benefits including medical, dental, vision, and life
401K with match
Career opportunities in multiple locations
Paid time off
Uniform service
Fully stocked vans you take home.
Limited on-call rotation
Fleet Trucks with provided Maintenance and repair that you take home
Central Scheduling- with Service Titan
Bluon Membership
Company
Goettl Air Conditioning & Plumbing
At Goettl, our mission is to "Goettlize the Nation" by setting the industry standard in HVAC and plumbing services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
The Cortec Group
2021-12-10Private Equity
Leadership Team
Jake Gress
Chief Executive Officer
John Landefeld
Chief Financial Officer
Recent News
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