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AmeriCU Credit Union · 4 days ago

Small Business Relationship Manager - Syracuse Market

Syracuse, NY

Full-time

Onsite

Mid Level

$67K/yr - $84K/yr

AmeriCU Credit Union is a not-for-profit credit union based in Rome, NY, serving over 170,000 members across Central New York. The Small Business Relationship Manager will focus on acquiring new members, expanding existing relationships, and collaborating with Financial Center personnel to enhance business memberships and community partnerships.

BankingFinancial ServicesLendingNon Profit

Growth Opportunities

Responsibilities

Actively participate in outside sales calls, listening to prospective members to uncover needs and recommend the right products and services

Build strong relationships in the community by cross‑selling, networking, and promoting AmeriCU’s full suite of offerings

Attend Financial Center meetings to deliver business services updates, lead training, and provide coaching that enhances sales and service outcomes

Conduct joint calls to strengthen consultative selling skills across the team

Request, review, and evaluate information from business borrowers to help initiate underwriting processes

Maintain ongoing relationships with current business members to identify additional cross‑sell opportunities and generate new business

Participate in internal training sessions and external events to develop Centers of Influence (COI) and referral pipelines

Offer guidance to teammates on strategies and tactics that support AmeriCU’s business development goals

Proactively develop business relationships by facilitating new deposit accounts, cash management solutions, merchant services, insurance, wealth management, and other financial services

Demonstrate deep knowledge of SBA SOP guidelines and various SBA programs

Qualification

Business developmentSales skillsSBA knowledgeCross-sellingRelationship managementConsultative sellingNetworkingCoaching

Required

Experience in outside sales and relationship management

Strong knowledge of credit union products and services

Ability to build and maintain relationships with members and community partners

Excellent communication and interpersonal skills

Experience in consultative selling and cross-selling

Knowledge of SBA SOP guidelines and various SBA programs

Ability to work collaboratively with team members and provide coaching

Strong organizational and time management skills

Benefits

Competitive rates on our Medical, Dental and Vision plans

Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans

Paid Holidays

Paid Time off – Vacation, Personal or Sick and Birthday

Employee Appreciation Events

401(k) Matching after 1 year of employment

Employee Assistance Program

Tuition Reimbursement for Full-time employees after 1 year of employment

Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees

Enhanced Short Term Disability – at no cost to you!

Company

AmeriCU Credit Union

AmeriCU Credit Union is an NGO that provides personal and business banking, insurance and financial planning services.

Founded in 1950

Rome, New York, USA

201-500 employees

https://www.americu.org/

Funding

Current Stage

Growth Stage

Leadership Team

Ronald Belle

President & CEO

Bryan Delehanty

Chief Financial Officer

Recent News

Central New York Business Journal

Northern New York federal credit union merges with AmeriCU

2026-01-07

Central New York Business Journal

State approves merger of North Country credit union with AmeriCU

2025-11-05

Central New York Business Journal

Northern New York credit union votes to merge with AmeriCU Credit Union

2025-09-25

Company data provided by crunchbase