WellSky · 8 hours ago
Resupply Adminstrator
Tennessee, United States
Full-time
Onsite
New Grad, Entry LevelWellSky is where independent thinking and collaboration come together to create an authentic culture. The Resupply Administrator is responsible for efficient and accurate processing of patient resupply orders by working within multiple billing and order management systems, including researching and resolving order issues.
Health CareSoftware
No H1B
Responsibilities
Understand navigation of the S3 Resupply platform to process patient supply orders efficiently, including updating account information, resolving pending or on-hold orders, confirming resupply eligibility and documenting notes to support team communication
Maintain working knowledge of the Bonafide platform, as well as other client billing systems to research patient accounts, interpret hold statuses, review balances and payment history, collect payments, verify insurance, and obtain prior authorizations
Accurately build sales orders and ensure all required components are included, such as linking certificates of medical necessity (CMNs), prior authorization requests (PARs), applying appropriate pricing and billing dates, span dates, Medicare-specific narratives, and correct modifiers
Follow standardized operating procedures for each client organization under the S3 Resupply service
Audit orders and monitor the performance and accuracy of offshore teams to ensure quality and compliance
Perform other job duties as assigned
Qualification
Required
Internal applicants must be in Stage 2 of Sleep Coach job or higher
Preferred
Experience in the HME industry, medical office administration, HME CSR roles, or medical billing
Experience in Microsoft Office with proficiency in Excel
Background in insurance verification, revenue cycle tasks, or medical coding
Experience in administrative roles requiring payer interaction
Benefits
Medical with Rx, dental, and vision benefits
Mental Health support through EAP
Paid time off, plus 8 paid holidays
100% vested 401(K) retirement plans
Company
WellSky
WellSky delivers software and services to transform an ever-growing range of care services worldwide.
Founded in 1980
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Leonard Green & Partners
2020-07-20Private Equity
Leadership Team
Joel Dolisy
CTO
Darren Yonkin
Vice President Of Product Management
Recent News
Company data provided by crunchbase