MSX International · 9 hours ago
Automotive Team Leader
MSX International is a trusted partner to leading vehicle manufacturers and mobility organizations. They are seeking an Automotive Team Leader to supervise and train a team of technical experts, troubleshoot issues, and enhance customer experience through effective repair solutions.
Management Consulting
Responsibilities
Lead, supervise and train Technical Advisors
Be knowledgeable in all duties of skilled automotive technician
Lead discussions, meetings and act as a subject matter expert
Ensure focus on reduction of buybacks through a timely and correct repair
Providing dealership consultations on repair order documentation, repair service agreements, and facility inspections
Ensuring the improvement of the customer experience and increasing 'fixed first visit' cases
Report team’s KPIs
Qualification
Required
A minimum of 5 years automotive experience required
Experience in leading a team
Experience in training, coaching and mentoring a team
Highly motivated, critical thinker, adaptive, and autonomous with the ability to deliver measurable results
Ability to travel locally/regionally to dealerships
Ability to analyze and document vehicle case updates using Microsoft Excel tools
Ability to communicate technical information to all levels
Ability to analyze data and create custom reports using provided templates
Ability to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint
Ability to work independently and manage a progressive workload in a fast-paced environment
Preferred
current ASE certification is preferred but previously certified individuals will be considered
Benefits
Health, Rx, Dental, Vision Insurance
401k Savings Plan
Health Savings Account
Disability Insurance plans
Employee discounts
Paid standard US holidays
Paid vacation time
Company
MSX International
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement.
H1B Sponsorship
MSX International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (4)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase