Gusto · 1 day ago
Head of GTM Process & Tooling
San Francisco Bay Area
Full-time
Hybrid
Director/Executive
$201K/yr - $252K/yr
8+ years expGusto is on a mission to grow the small business economy by handling essential services like payroll and HR. The Head of GTM Process & Tooling will own the design, architecture, and execution of GTM processes, ensuring support for Sales, Marketing, Partnerships, and Revenue Operations teams with scalable systems.
Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware
Responsibilities
Build and own the GTM Process strategy and roadmap, aligned to business needs, that will support a high growth and high velocity GTM motion
Own the GTM Process architecture across CRM and adjacent tools to support sales, marketing automation, partner systems, compensation, forecasting, and GTM data flows
Serve as the primary architect and decision-maker for GTM system design, integrations, automation, and data models
Partner closely with Sales, Marketing, Partnerships, RevOps, BizTech to translate GTM requirements into scalable system solutions
Build and drive adoption of AI solutions to improve organizational productivity, enable self-service, and reduce operational burden across GTM teams
Establish standards for data quality, system reliability, controls, and governance
Lead and develop a team of high performing GTM business analysts and setting clear priorities and accountability
Qualification
Required
8–12 years of experience in GTM Process, Revenue Operations, Business Systems, or related roles within a SaaS or technology company
Deep hands-on experience supporting complex GTM motions, including Sales, Marketing, Partnerships, and RevOps
Proven ability to design and scale GTM Process architectures, with strong experience in Salesforce and adjacent platforms
Demonstrated experience applying AI and automation to GTM workflows (e.g., forecasting support, self-service tooling, data quality, decision support)
Strong systems-thinking and architectural mindset, with the ability to reason end-to-end across tools, data, and processes
Excellent cross-functional leadership and stakeholder management skills, with comfort influencing senior leaders
Bachelor's degree required
Preferred
Advanced degree a plus
Benefits
Health insurance
401(k)
Annual variable cash bonus (up to 20%)
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
1001-5000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (54)
2023 (19)
2022 (37)
2021 (24)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Josh Reeves
Head of Gusto (CEO) and Co-Founder. Building Gusto for the Long Term.
Edward Kim
Co-founder and Head of Technology
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