SEI · 2 hours ago
Controls Analyst
Oaks, PA
Full-time
Hybrid
New Grad, Entry LevelSEI is a leading global provider of investment processing, investment management, and investment operations solutions. They are seeking a Controls Analyst to ensure exceptional transaction quality for high-net-worth clients and support the Middle Office Team in providing administrative services.
ConsultingFinancial ServicesFunding PlatformInformation TechnologyVenture Capital
No H1B
Responsibilities
Review, analyze, and enter client information and transactions into multiple systems including Trust 3000, NxAS, Trust Office, Business Builder, Advisor Portal and Filenet Imaging Systems in order to fulfill monetary and non-monetary needs for high-net-worth client accounts
Interpret monetary requests to determine the correct course of action. This requires an understanding of the high net worth client’s goals and objectives as well an understanding of SEI’s guidelines and procedures
Provide the highest level of quality possible when completing a client request
Maintain the highest level of confidentiality and privacy
Appropriately identify errors, provide feedback, identify trends and/or contributing factors, and recommend solutions
Identify Advisor related processing issues to ensure accurate completion of the submitted request and provide value added servicing
Train other administrators on Operational responsibilities once sufficient knowledge is gained
Research, analyze and resolve events on the Trust 3000 system. This entails utilizing a number of tools, systems and departments outside of the Middle Office
Monitor various work queues and adjust resources as necessary to complete all items by internal and external cutoff times
Learn all facets of the Middle Office Operations including new account set-up, distributions, receipts, trade processing, model changes, and monetary requests which include detailed multi-step processes
Participate in departmental projects to improve current processes and/or systems
Occasionally provide overviews of Operations functions and systems to RIA clients and prospects
Call advisors when more information is needed
Qualification
Required
Undergraduate degree and/or equivalent work experience required. Preference in: Accounting, Finance or Business related field
Knowledge of Microsoft Office products including Word, Excel, Access and Outlook
Strong client-oriented approach
Understanding of the mutual fund and securities business
Strong willingness to learn the investment management operations business
Superior client service skills necessary to meet client expectations
Ability to maintain confidentiality and privacy
Ability to identify errors, provide feedback, identify trends and/or contributing factors, and recommend solutions
Ability to monitor various work queues and adjust resources as necessary to complete all items by internal and external cutoff times
Ability to learn all facets of the Middle Office Operations including new account set-up, distributions, receipts, trade processing, model changes, and monetary requests
Ability to participate in departmental projects to improve current processes and/or systems
Preferred
Strong dedication to quality customer service
Knowledge of the mutual fund industry
Excellent analytical and problem solving skills
Strong interpersonal and communications skills
Ability to prioritize in a high volume environment
Ability to grasp complex concepts, multi-task and be detail-oriented
Excellent organizational skills
Must be a team player with an ability to work independently with minimal supervision
Knowledge of Excel, Word, and Access for Windows
Someone who will embody SEI Values of courage, integrity, collaboration, inclusion, connection and fun
Benefits
Healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
Life and disability insurance (premiums paid for base coverage)
401(k) match
Education assistance
Commuter benefits
Up to 11 paid holidays/year
16 days PTO/year pro-rated for new hires which increases over time
Paid parental leave
Back-up childcare arrangements
Paid volunteer days
A discounted stock purchase plan
Investment options
Access to thriving employee networks
Company
SEI
SEI (NASDAQ:SEIC) is a leading global provider of financial technology, operations, and asset management services within the financial services industry.
Founded in 1968
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1981-04-03IPO
Leadership Team
Alfred West, Jr.
Founder & Chief Executive Officer
Ryan Hicke
Chief Executive Officer
Recent News
The Motley Fool
2026-01-19
2026-01-09
Company data provided by crunchbase