Service Analyst jobs in United States
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ECLARO · 9 hours ago

Service Analyst

ECLARO is looking for a Service Analyst for their client in the Financial Services Industry. The Service Analyst will support business operations and client servicing functions, handling routine transactions and assisting with internal communications and documentation.

Staffing & Recruiting

Responsibilities

Receive, assess, and process service requests
Transact routine non-financial activity on client accounts with accuracy and Expediency
Email and mail out documents; perform mail merges
Handle business services tasks from the operations team
Assist team members to meet departmental and regulatory standards
Make effective decisions based on comprehensive case analysis
Support occasional office events (e.g., birthdays, holiday celebrations), including setup and vendor coordination
Maintain professional appearance and behavior in a corporate office setting

Qualification

Microsoft ExcelSalesforceCommunication skillsInterpersonal skillsMultitaskingProfessional demeanorAccountabilityDecisivenessOrganizational skillsReliability

Required

Basic proficiency in Microsoft Office, especially Excel
Prior experience in a corporate office environment with adherence to dress code
Strong reliability and consistent attendance
Excellent communication and interpersonal skills
Professional demeanor and confidence
Ability to multitask and stay organized
Ethical, accountable, and decisive
Strong written and verbal communication skills
Ability to learn quickly through paid onsite training

Preferred

Salesforce experience, preferred

Benefits

401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Company

ECLARO

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ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.

Funding

Current Stage
Late Stage

Leadership Team

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Nicholas Butcher
QA CTO Label Specialist
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Dan Broderick
Chief Delivery Officer
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Company data provided by crunchbase