Quadel · 8 hours ago
Housing Client Services, Supervisor
Newark, NJ
Full-time
Onsite
Mid, Senior Level
$69K/yr - $75K/yr
3+ years expQuadel is on a mission to help communities thrive by expanding access to safe, affordable housing. They are seeking a Client Services Supervisor to lead and support a team of Housing Specialists, ensuring high-quality service to clients and maintaining program compliance.
Consulting
Hiring Manager
Kim Carlson
Responsibilities
Supervise Housing Specialists and support smooth, timely service delivery
Monitor caseloads and outcomes to ensure client needs and program goals are met
Provide coaching, training, and annual performance evaluations
Ensure compliance with documentation, reporting, and funding requirements
Assist with onboarding and new staff training
Foster a positive, collaborative team culture
Handle escalated client issues and guide staff through complex cases
Participate in case reviews, team meetings, and quality assurance efforts
Qualification
Required
High school diploma required
3+ years in housing/social services, including 1 year of leadership experience
Must have experience managing the annual recertification process
Rent Calculation Certification required
Strong communication, leadership, organization, and problem-solving skills
Experience with case management systems and Microsoft Office
Ability to work effectively with diverse communities
Preferred
Degree in Social Work or Human Services preferred
Company
Quadel
Quadel Consulting has been a leading national expert in public housing since 1975, working with local agencies to improve or administer Housing Choice Voucher (HCV) programs, HUD-subsidized multifamily housing programs, Low Income Housing Tax Credit (LIHTC) programs, disaster recovery housing services and more.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-02-08Acquired
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