Computacenter · 14 hours ago
Senior Customer Engineer
LA Metro Area
Full-time
Hybrid
Senior Level
5+ years expComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, including troubleshooting and configuration, to meet business and customer requirements.
CRMHardwareInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements
Provide Technical Leadership in own specific area of expertise
Document and reports on work completed to ensure compliance with Company and Customer Procedures
Qualification
Required
This position is ONLY open to US citizens or permanent residents (i.e green card holder)
5+ years of work experience
Ability to work autonomously, prioritize, and self-manage time
Excellent proficiency in written and verbal communication
Resiliency/Flexibility
Familiarity with servicing abroad spectrum of development collaboration tools
Including Active Directory, Duo, Yubikey and Google Apps/Suite and SSO
Proficiency in OSX
Windows and OSX security fundamentals
Foundational understanding of Agile
Conference and Meeting Room Support(Google, Logitech, and Crestron)
Knowledge and prior use of Ticket-tracking software
Foundational understanding of authentication protocols such as LDAP
Networking principles and applications/ technologies(e.g., TCP/UDP protocols, DNS, DHCP, GPO services)
Experience with ticketing systems such as ServiceNow
You must be authorized to work in the United States
Preferred
BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus
ServiceNow experience
Hardware break-fix assistance
PC imaging processes and procedures
Troubleshooting
Mobile phone support
Audio Visual support
Benefits
Competitive compensation plans
Attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind
Company
Computacenter
Computacenter is an IT services company that provides infrastructure, digital transformation, consulting, and managed services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2009-10-27Acquired
1998-05-29IPO
Leadership Team
Mike Norris
Group CEO
Jurgen Strijkers
Managing Director
Recent News
2026-01-23
2026-01-23
2026-01-22
Company data provided by crunchbase