Rutland Regional Medical Center · 15 hours ago
Front Office Assistant
Rutland, Vermont
Full-time
Onsite
Entry Level
$17.46/hr - $25.91/hr
2+ years expRutland Regional Medical Center is seeking a Front Office Assistant to provide integral first contact for all clinic customers. The role involves managing patient registrations, handling communications, and supporting clinical staff while ensuring a high standard of customer service.
CommunitiesHealth CareHospitalMedicalNon Profit
Responsibilities
Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers
Serves as the initial impression for many customers and is important to the organization’s customer service reputation
Responsible for key components of financial integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service
Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting
Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure
Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely
Focus will always be on patient needs and efficient use of hospital resources
Qualification
Required
High School diploma or equivalent
2 years secretarial experience or medical office training including 1 year patient or customer service experience
Experience using a computerized health information system
Excellent oral and written communication skills
Demonstrated strong knowledge of basic computer skills
Demonstrated moderate knowledge of Medical Terminology
Company
Rutland Regional Medical Center
Rutland Regional Medical Center is a community hospital in Vermont that offers possible healthcare services to the community.
1001-5000 employees
H1B Sponsorship
Rutland Regional Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Judi Fox
Controller
Recent News
2025-10-30
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