Health Plus Management · 8 hours ago
Office Supervisor
Bronx, NY
Full-time
Onsite
Entry, Mid Level
$20/hr - $25/hr
2+ years expHealth Plus Management LLC (HPM) provides management services to medical practices specializing in Pain Management and Physical Medicine & Rehabilitation. The Office Supervisor will oversee daily operations of the front desk and clinical support areas, manage employee and patient relations, and ensure operational goals are met.
Health Care
Responsibilities
Ensure all office staff are arriving ready to work on time and all positions are filled
Keeps patients, technologists and manager informed with regard to patient flow
Maintain office schedules, following company policies and procedures
Ensure that staff members are following office policies and operational procedures
Directly supervise the front office and clinical support team and proactively manage their performance and development including, but not limited to, performance feedback, corrective actions, reviews and appraisals
Regularly communicate with the front office and clinical support teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and are helping to deliver superior patient care
Respond to patient complaints and feedback in a professional manner
Provide a welcoming, compassionate and culturally competent environment
Other duties as assigned
Qualification
Required
High School diploma or equivalency
Minimum of two (2) years of experience in a lead or supervisor position, preferably in a medical office
Knowledge of medical terminology, strong computer skills and a working knowledge of IT
Knowledge of Microsoft Office Suite including Outlook, Excel and Word
Bilingual in Spanish and English is required
Excellent communication skills, both verbal and written
Excellent organizational skills and attention to detail
Ability to work and communicate well with providers, patients, managers and employees
Ability to multi-task while appropriately managing stress
Excellent phone skills and calm, cheerful voice
Able to work in an energetic, busy, fast-paced environment that sees a high volume of patients
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 25 pounds at times
Company
Health Plus Management
Health Plus Management (“Health Plus”) provides the most effective solutions for physicians who wish to outsource their practice’s non-medical functions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-01-28Acquired
Leadership Team
Michael Jablon
Chief Financial Officer
Walter LeStrange
Chief Operating Officer
Company data provided by crunchbase