Tatte Bakery & Cafe · 20 hours ago
Business Analyst- Technology & Enterprise Systems
Boston, MA
Full-time
Onsite
Mid Level
$110K/yr - $120K/yr
3+ years expTatte Bakery & Cafe is seeking a Business Analyst for their Technology & Enterprise Systems team. The role involves supporting enterprise technology implementations, gathering and validating business requirements, and ensuring solutions align with operational workflows.
E-CommerceRestaurants
Responsibilities
Project & Implementation Support
Support enterprise technology implementations and enhancements (ERP and other core systems)
Participate directly in system configuration, data setup, testing, and go-live activities
Coordinate with vendors and implementation partners throughout project lifecycles
Assist with cutover planning and post-go-live stabilization
Business & Systems Analysis
Gather, document, and validate business and functional requirements
Translate operational workflows into system and integration requirements
Create process flows, current/future state maps, and gap analyses
Support prioritization of work based on business impact and readiness
Partner closely with Operations, Supply Chain, Finance, and IT stakeholders
Operational Understanding & Change Enablement
Develop strong understanding of café, kitchen, bakery, or commissary workflows
Support change management, training readiness, and adoption efforts
Ensure solutions align with how teams actually operate, not just theoretical models
Testing & Quality Assurance
Develop and execute test plans and test cases
Coordinate and support user acceptance testing (UAT)
Validate data accuracy, integrations, and end-to-end workflows
Track, triage, and help resolve defects and issues
Qualification
Required
3–6 years of experience as a Business Analyst or Systems Analyst
Experience supporting operations-focused or enterprise systems
Strong requirements gathering and documentation skills
Comfortable working hands-on during implementations and go-lives
Excellent communication and stakeholder partnership skills
Preferred
ERP implementation experience (NetSuite, Oracle, SAP, Sage, etc.)
Experience in food service, hospitality, retail, or manufacturing environments
Exposure to inventory, recipe, production, or POS systems (e.g., Toast, Crunchtime)
Familiarity with Agile or hybrid delivery models
Benefits
401(k) (with a vesting match)
Health, dental and vision insurance
Paid vacation time and paid sick time
Free employee assistance program services
Free drinks and generously discounted meals
Exciting potential for growth
Company
Tatte Bakery & Cafe
Tatte Bakery & Cafe baking 20 hours a day in her home kitchen and selling her delicious creations to Boston farmers' markets.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tzurit Or
Founder & CEO
ame hull
Chief Operating Officer
Recent News
2025-05-05
2025-02-04
2025-01-11
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