ESFM® USA · 6 hours ago
FACILITIES MANAGER
ESFM is the corporate facilities management division of Compass Group USA, and they are seeking a dynamic and experienced Facilities Manager to lead an Integrated Facilities Management program for a premier pharmaceutical client in Boston. This role is responsible for the overall management of onsite teams delivering exceptional operational performance across various service verticals.
Facility ManagementProfessional ServicesService Industry
Responsibilities
Serve as the primary point of contact for the client, ensuring alignment with ESFM/AstraZeneca business goals, contractual performance standards, and service level expectations
Manage a $5M+ annual operating budget, including forecasting, variance tracking, and cost optimization strategies
Drive vendor performance and accountability, ensuring adherence to contract SLAs, safety protocols, and quality standards
Develop and implement strategic plans for continuous improvement, sustainability, and innovation in facilities operations
Lead and mentor a diverse team of facilities professionals, fostering a culture of safety, service, and professional growth
Support the production and execution of tasks related to emergency preparedness, business continuity planning, and risk mitigation strategies
Ensure compliance with local, state, and federal regulations, as well as internal EHS and quality standards
Serve as a trusted advisor and strategic partner to the client’s senior leadership, translating business objectives into facilities strategies that enhance productivity using best current practices as well as leveraging AI technology where applicable
Champion a culture of accountability, innovation, and service excellence, ensuring all team members and vendors are aligned with client values and operational goals
Represent the IFM program in governance meetings, audits, and executive briefings, providing data-driven insights and strategic recommendations
Build and mentor a high-performing, multidisciplinary team of facilities professionals, including engineers, coordinators, and service partners
Promote a positive, inclusive, and safety-first culture, encouraging open communication, continuous learning, and professional growth
Conduct regular performance reviews, coaching sessions, and succession planning to ensure team resilience and bench strength
Facilitate team engagement initiatives, including recognition programs, training workshops, and collaborative problem-solving forums
Qualification
Required
8 -10 years of progressive experience in facilities management, with at least 5 years in a leadership role within a pharmaceutical, life sciences, or similarly regulated industry
Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
Preferred
advanced degree or certifications (e.g., IFMA, CFM, PMP)
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
ESFM® USA
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
Funding
Current Stage
Late StageCompany data provided by crunchbase