Navy Federal Credit Union · 20 hours ago
Experience Analyst
Vienna, VA
Full-time
Onsite
Mid Level
$78K/yr - $123K/yr
3+ years expNavy Federal Credit Union is seeking an Experience Analyst to serve as a Product Owner for Real Estate Lending, overseeing product enhancements and ensuring timely delivery of solutions. The role involves coordinating with teams, managing product backlogs, and facilitating user acceptance testing to meet customer requirements.
AssociationFinancial ServicesNon Profit
Responsibilities
Coordinate dependencies with other POs and work across teams to define and implement improvement stories that will increase the velocity and quality
Work with other POs and leadership to help shape the product vision and enumerate high-level priorities
Act as liaison between stakeholders and the team
Drive product delivery through keen understanding of the customer, mission, and product requirements
Develop the team roadmap and support the team as needed to deliver on commitments
Communicate with other Product Owners and Scrum Masters, program leadership, customers, and development teams
Facilitate User Acceptance Testing by validating the Definition of Done
Work in Agile methodology, write product requirements/Epics/user stories in ADO, and ensure story Readiness and Acceptance Criteria
Working with UX/UI and getting designs updated for upcoming sprints
Manage product backlog – Manage, adjust for risk, and prioritize product backlog with the focus on execution for at-least 2 sprints
Backlog refinement – Lead backlog refinement to deconstruct, refine and estimate stories, add acceptance criteria and enable long range technical planning
Be available for the team in all Scrum ceremonies meetings including standups, retrospectives, and demos
Lead the planning product release plans and set expectations for delivery of new functionalities
Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery
Drives value to the business by building, managing, and maintaining Product Backlog(s)
Builds Product Backlog and reviews it with business owners to determine business value and to assign priority
Provide coaching to team members who are new to Scrum and Agile practices
Act as a liaison between the team and management as well as a liaison between the team and the customer/end users
Perform other related duties as required
Qualification
Required
Bachelor's in Business Administration, Information Technology, Management or related fields or the equivalent combination of education, training, or experience
3+ years of experience functioning in a fast-paced Product Owner or similar role
Scrum Alliance Certified Scrum Product Owner (CSPO), SAFe Product Owner Product Manager (POPM) or equivalent PO certification
Working knowledge of analytics, user experience design and business impact
Business acumen with ability to leverage expertise with credibility and impact
Experience analyzing user experience and cost, to size impact and opportunities
Strong multi-tasking and the ability to meet deadlines
Ability to develop and maintain strong relationships across the organization
Continuous learning with respect to current trends, practices, regulations, and technology in the financial services industry
Strong communication and collaborative skills
Maintain skills up to date with industry standards
Demonstrated experience implementing and executing Agile principles with strong digital and technical skills
Agile software development lifecycle knowledge
Preferred
Knowledge of credit union operations/processes and procedures
Analytical and research skills along with experience working with data in a highly analytic environment
Experience in mortgage industry
Experience in software development using .Net and modern web frameworks
Experience with software development and/or QA testing
Experience with Azure DevOps (ADO)
Benefits
Highly competitive pay
Generous benefits and perks
Company
Navy Federal Credit Union
Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained
10001+ employees
H1B Sponsorship
Navy Federal Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (217)
2024 (110)
2023 (106)
2022 (76)
2021 (38)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Dietrich Kuhlmann
President & CEO
Kara Cardona
Chief Operating Officer
Recent News
Boston Herald
2026-01-23
The Orlando Sentinel
2026-01-22
2026-01-13
Company data provided by crunchbase