TCWGlobal · 1 week ago
Global Mobility Program Manager
TCWGlobal is seeking a proactive, technology-focused Global Mobility Sr. Specialist to enhance their employee relocation processes. The role involves building systems to support employee movement and collaborating with various departments to ensure a smooth mobility process.
Bookkeeping and PayrollEmployee BenefitsEmploymentHuman ResourcesRecruitingSaaSStaffing Agency
Responsibilities
System Transformation: Serve as the functional lead for implementing and revamping our mobility case tracking solution. Transition manual workflows into automated and scalable solutions using Workday and ServiceNow
Process Engineering: Audit legacy mobility processes to build end-to-end automated workflows that reduce manual touchpoints while maintaining high-touch 'white-glove' service
Remote Work & EBT Governance: Build and manage the governance for remote work requests and Extended Business Travel (EBT)
Strategic Advisory: Advise managers and recruiters on recommended practices, process timelines, and risk mitigation for complex cross-border hires and internal transfers
Vendor & Project Management: Manage global mobility vendors and external supplier partners to ensure high performance and data integrity across the region
Risk & Exception Management: Assess and assist with significant issues and exception requests, applying judgment and critical thinking to balance employee experience with corporate compliance
Qualification
Required
Experience in developing methods to automate manual processes
Success in leading a system implementation or a significant technology upgrade (e.g., moving from spreadsheets to an enterprise case management tool)
Demonstrated experience leading Remote Work programs and navigating the tax/legal complexities of a distributed workforce
Strong expertise in Workday and ServiceNow, capable of converting policy requirements into detailed technical functional specifications
Ability to work effectively with data, examine patterns in travel or mobility expenses, and communicate insights to leadership
Advanced user of MS Excel, Workday, ServiceNow, HR-centric systems
Strong interpersonal and communication skills and highly responsive
Ability to think through end-to-end solutions to improve the processes through the mobility lifecycle
Proficient in managing complex, unclear situations by applying judgment and critical thinking skills
Strong problem-solving abilities and capacity to work independently while showing initiative
Capability to handle data proficiently, examine and share insights, prepare and present presentations of important outcomes
Benefits
Benefits
PTO
Paid Holidays
Company
TCWGlobal
TCWGlobal is is a global employer of record for payrolling, compliance, staffing, and more for international employees and contractors.
Funding
Current Stage
Growth StageRecent News
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