Stitch Fix · 2 hours ago
Staff Software Engineer, Order Management
United States
Full-time
Remote
Senior Level, Lead/Staff
$131K/yr - $218K/yr
8+ years expStitch Fix is the leading online personal styling service that helps people discover styles that fit perfectly. They are seeking a Staff Software Engineer to provide technical leadership for their Order Management domain, responsible for shaping system architecture and ensuring reliability and scalability of the order platform.
ApparelE-CommerceFashionRetail
Responsibilities
Own and evolve the technical direction of the Order Management domain, including checkout, order state, fulfillment coordination, and third-party integrations
Design and implement resilient distributed systems with clear failure modes, graceful degradation, safe rollout and rollback strategies, and strong observability
Establish and standardize architectural patterns for partner integrations, including timeouts, retries, circuit breaking, fallbacks, idempotency, reconciliation, and consistency guarantees
Lead domain-wide initiatives from problem framing through production rollout and long-term hardening, ensuring solutions are not only shipped but remain reliable and maintainable
Drive high-severity and cross-service incident response, including communication, technical decision making, root-cause analysis, and systemic remediation
Define and uphold domain standards for testing, release safety, on-call readiness, runbooks, SLIs/SLOs, and operational excellence
Produce clear technical designs, RFCs, and decision records that create alignment and a durable paper trail for future teams
Partner with Product and Engineering leadership on roadmap planning, sequencing, and investment tradeoffs, framing technical decisions in terms of customer impact, risk, and business outcomes
Mentor and coach senior and mid-level engineers, raising the quality bar for system design, operational thinking, and technical decision-making across the organization
Qualification
Required
8+ years of experience building and operating large-scale backend or distributed systems
Strong software engineering experience across one or more modern programming languages; our current stack includes Golang, Ruby on Rails, PostgreSQL, AWS, Kafka, Temporal, though prior experience with these specific tools is not required
Strong production experience in cloud-hosted systems (e.g., GCP, AWS, Azure), with the ability to reason about capacity, failure scenarios, and operational behavior beyond just the application layer
Hands-on experience with relational databases such as PostgreSQL, with solid understanding of data modeling, transactional semantics, performance tuning, and operational concerns (backups, failover, migrations)
Proven ability to design and operate business-critical, stateful systems with high availability and strict correctness requirements
Experience working with third-party systems and designing for partial failure, latency, data consistency, and recovery
Track record of leading architectural initiatives that span multiple teams and persist over multiple quarters
Strong written and verbal communication skills, with the ability to clearly articulate tradeoffs, document decisions, and align diverse stakeholders
Ability to hold strong technical opinions while remaining open to better ideas, data, and alternative perspectives
Preferred
Experience in e-commerce, order management, payments, inventory, logistics, or other high-throughput, transactional domains
Benefits
Medical
Dental
Vision
Annual bonus
Restricted stock units
Company
Stitch Fix
Stitch Fix is a personal styling platform that delivers curated and personalized apparel and accessory items for women.
1001-5000 employees
H1B Sponsorship
Stitch Fix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (18)
2023 (17)
2022 (45)
2021 (34)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$54.35MKey Investors
Benchmark
2017-11-17IPO
2017-11-09Series Unknown· $11.85M
2014-06-10Series C· $25M
Leadership Team
Katrina Lake
Founder, CEO --> Executive Chairperson
Matt Baer
Chief Executive Officer
Recent News
Retail Dive
2025-12-24
2025-12-11
Company data provided by crunchbase