Facebook · 21 hours ago
Account Specialist - Columbia, South Carolina
Columbia, South Carolina
Full-time
Hybrid
Entry, Mid Level
2+ years expBlueCross BlueShield of South Carolina is a healthcare organization, and they are seeking an Account Specialist to support the sale, implementation, and maintenance of National Accounts. The role involves coordinating various internal and external communications, managing operational issues, and maintaining strong customer relationships.
Computer Software
Responsibilities
Produces and distributes standard reports at varying frequencies on utilization, clinical, high dollar forecast/notifications, billing and purchased products to external parties. Facilitates additional ad hoc reporting requests as needed
Coordinates dotRs which address routine issues, including benefits, claims, membership, billing, and reporting, and stop loss, coordinating with the appropriate internal resource, whether that be a SME or the group’s assigned Account Advocate, as directed by Account Executive or Client Relationship Manager
Coordinates system access (MHTK, Blue e-Bill, Blue DataConnect, etc.) for groups, brokers and Partner Plan Reps and facilitates copies of member ID cards as needed
Provide support as needed to the department
Qualification
Required
Bachelor's degree
4 years job related work experience or Associate's degree, and 2 years job related work experience
2 years-experience in marketing, sales, account management, or health benefits operations
Good judgment skills
Effective customer service, organizational skills
Demonstrated verbal and written communication skills
Demonstrated proficiency in attention to details, spelling, punctuation, and grammar skills
Ability to handle confidential or sensitive information with discretion
Preferred
Possess knowledge of claims, customer service or membership operations
Understands internal departmental functions and their impact on National Accounts, enabling effective internal communication to support the implementation and ongoing service of National Account clients
Demonstrate exceptional customer service, communication, problem solving skills, with strong process-oriented thinking and good analytical and reporting capability
Adept in project management and capable of handling multiple tasks simultaneously with flexibility and demonstrates commitment to delivering high quality work with minimal supervision
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
H1B Sponsorship
Facebook has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (942)
2021 (5811)
2020 (4476)
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase