Accertify, Inc. · 20 hours ago
VP of Technical Operations
Itasca, IL
Full-time
Hybrid
Director/Executive
$275K/yr - $300K/yr
10+ years expAccertify, Inc. is a leading digital platform assessing risk across the customer journey. We are seeking a Vice President of Technical Operations to lead the strategy, reliability, and scalability of our global technology platform, ensuring operational excellence and modernizing the technology stack.
Credit CardsE-CommerceFraud DetectionInternetPaymentsSecurity
Responsibilities
Develop and execute the technical operations strategy to support uptime, scalability, and performance for global SaaS environments
Lead 24/7/365 hosting, infrastructure, and site reliability operations, ensuring high availability and operational resilience
Modernize systems and processes to support growth objectives, cloud evolution, and next‑generation platform capabilities
Establish KPIs and operational dashboards to drive visibility, accountability, and continuous improvement
Oversee the architecture, reliability, and lifecycle management of Linux, Kubernetes, and distributed storage environments
Lead capacity planning, systems optimization, and infrastructure scaling to support customer and transaction growth
Ensure strong operational foundations across networking, storage, compute, and observability platforms
Partner with Engineering, Security, and Product to ensure operational requirements are integrated into platform design and development
Work closely with Information Security to embed secure‑by‑default operational practices and ensure audit readiness
Serve as a key stakeholder in incident management, root‑cause analysis, and long‑term remediation planning
Ensure compliance with relevant regulatory and industry frameworks, including SOC 2, PCI‑DSS, and FedRAMP
Drive operational governance, change management discipline, and high‑integrity release processes
Champion best‑in‑class disaster recovery and business continuity planning
Lead, mentor, and scale high‑performing teams across infrastructure, hosting, SRE, and technical support
Build a culture of ownership, accountability, and continuous learning
Define organizational structure, roles, and talent needs to support future growth
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience); Master's preferred
10+ years of progressive leadership experience in Technical Operations, Infrastructure, SRE, or related domains
Proven experience managing large‑scale, highly available SaaS or mission‑critical systems
Deep knowledge of Linux systems, Kubernetes orchestration, and distributed storage platforms
Strong command of operational excellence, including monitoring/observability, incident management, change control, and capacity planning
Experience with compliance frameworks (SOC 2, PCI‑DSS, FedRAMP) and embedding security into operational practices
Demonstrated ability to lead large technical teams and influence cross‑functional partners
Excellent communication, executive presence, and decision‑making skills
Ability to thrive in a fast‑paced environment with competing priorities and complex technical challenges
Benefits
Health & Wellness: Medical, dental, and vision coverage for you and your family.
Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
Career Development: Training programs, mentorship opportunities, and growth potential within the company.
Wellness Support: Mental health resources, fitness perks, and wellness programs.
Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.
Company
Accertify, Inc.
Expertise. Experience. Trust.
501-1000 employees
H1B Sponsorship
Accertify, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$7.13MKey Investors
Intel Capital
2024-01-16Acquired
2010-05-04Series Unknown· $0.7M
2009-06-06Series B· $2.43M
Leadership Team
Michael Mallon
Director - Global Product Management
Thomas Doner
Director - Solution Consulting
Recent News
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2026-01-23
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