COSCO SHIPPING Lines (North America) Inc. · 12 hours ago
Overseas Warehouse Operations & System Support Specialist
Rancho Cucamonga, CA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $80K/yr
2+ years expCOSCO SHIPPING LINES (North America) Inc. is seeking an Overseas Warehouse Operations & System Support Specialist to support day-to-day overseas warehouse operations in the Los Angeles area. This role involves working closely with Sales, Operations, and IT teams to enhance client service and optimize systems and processes.
Maritime
Hiring Manager
Zuoming Lin
Responsibilities
Support end-to-end overseas warehouse operations, including inbound receiving, outbound shipping, inventory management, order fulfilment, and returns processing
Serve as the primary point of contact for customers, handling daily operational inquiries, service issues, and coordination requests
Partner with sales teams to support customer onboarding activities and assist in the preparation of warehouse service quotations and proposals
Assist with system optimization initiatives, including WMS / ERP / OMS requirements gathering, system testing, user support, and rollout coordination
Coordinate cross-functional activities related to new customer onboarding, special projects, and ongoing operational improvement initiatives
Monitor warehouse operational performance and support the preparation of process documentation, operational reports, and internal tracking materials
Support continuous improvement efforts by identifying process gaps and assisting with solution development and implementation
Qualification
Required
Associate degree or above in Logistics, Supply Chain, International Trade, or a related field
Minimum 2 years of overseas warehouse or 3PL operations experience (required)
Hands-on experience with WMS / ERP systems and related operational workflows
Prior customer-facing or client support experience in a logistics or supply chain environment
Fluency in English and Mandarin Chinese (written and verbal) is required
Strong proficiency in Microsoft Office Suite, particularly Excel, as well as other Office tools
Preferred
Project coordination or project assistant experience preferred
Familiarity with cross-border e-commerce and fulfillment models, including B2B / B2C, FBA / FBM
Company
COSCO SHIPPING Lines (North America) Inc.
COSCO SHIPPING Lines (North America) Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
BOBBYE WAGNER
EXPORT TRAFFIC COORDINATOR
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