Advanced Dermatology and Cosmetic Surgery · 1 day ago
Help Desk Support I - Maitland, FL
Maitland, FL
Full-time
Onsite
New Grad, Entry LevelAdvanced Dermatology and Cosmetic Surgery is a leading dermatology company seeking a skilled Help Desk Technician to join their team temporarily. The role involves providing technical support to end-users, diagnosing hardware and software issues, and maintaining detailed records of customer interactions.
Health CareMedical
No H1B
Responsibilities
Provide technical support to end-users via phone, email, and self-service requests
Diagnose and resolve hardware and software issues, effectively communicating with end-users to understand and solve equipment problems
Set up, configure, and test computer equipment and peripherals
Maintain detailed records of customer issues, tracking each case through to resolution
Assist in software and hardware updates
Perform PC Moves/Adds/Changes as needed
Qualification
Required
Possess strong hardware and software knowledge
Be proficient in Windows operating systems (Windows 10, etc.), Microsoft Office Suite, and Microsoft Exchange/Outlook
Have experience diagnosing PC hardware problems
Be able to perform basic network functions
Conduct computer remedial and preventative maintenance
Maintain accurate and complete records of customer calls and resolutions
Stay current with technical knowledge of relevant products and support policies
Company
Advanced Dermatology and Cosmetic Surgery
Advanced Dermatology and Cosmetic Surgery was founded by Dr. Matt L. Leavitt in 1989.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-05-22Acquired
2015-02-01Debt Financing
Leadership Team
Brian T. Griffin
Chief Executive Officer
David Polston
Chief Marketing Officer
Recent News
GlobeNewswire News Room
2025-02-11
2022-04-01
2022-03-09
Company data provided by crunchbase