Charter · 1 hour ago
Quality Control Systems Manager
Springfield, MA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expCharter is a trusted partner in environmental and civil construction services, specializing in high-risk projects across New England. The Quality Control Systems Manager ensures all work meets quality standards and regulatory requirements, driving quality excellence through inspections, documentation, and team management.
Real Estate
Responsibilities
Manage and implement the Contractor Quality Control Plan (CQCP) across the project
Maintain a proactive quality culture, empowering staff to identify and address deficiencies
Ensure all quality activities occur under controlled conditions and meet contract requirements
Lead coordination with the Construction Manager (CM), subcontractors, and field supervisors
Oversee preparatory, initial, follow-up, and completion inspections for all definable features of work
Ensure proper QC testing, equipment calibration, sampling, and documentation
Verify materials, equipment, and workmanship meet approved submittals and specifications
Track deficiencies, non-conformances, corrective actions, and root cause analyses
Prepare and maintain required QC documentation, including daily QC reports, test results, deficiency logs, and meeting minutes
Ensure all QC records are complete, accurate, and submitted within required timeframes
Support audits and provide documentation to regulatory agencies as needed
Supervise QC Technicians and ensure adequate site coverage for all work activities
Train QC staff on inspection processes, documentation, and specification updates
Conduct preparatory and initial inspection meetings with CM, supervisors, subcontractors, and safety personnel
Qualification
Required
SACE Construction Quality Management Certification (required)
Minimum 5+ years in construction or operations with direct QC involvement
Strong knowledge of construction QA/QC standards and documentation
Ability to read and interpret plans, specifications, and test requirements
Excellent communication, organization, leadership, and problem-solving abilities
Willingness to travel throughout New England
Location: On-site position (Western Massachusetts), non-remote
Preferred
Bachelor's degree in Civil Engineering, Construction, or related field (preferred)
Company
Charter
The Charter Companies are a premier New England environmental firm delivering vision, clarity, certainty, and closure for complex, environmentally impaired sites, both on land and in water.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Delhome
Chief Executive Officer
Robert Callahan
Chief Financial Officer
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