NHS Ayrshire & Arran · 13 hours ago
Senior Service Designer
Location, WV
Part-time
Hybrid
Senior LevelNHS Education for Scotland (NES) is the national health board responsible for workforce development, education, and training across the health and social care system in Scotland. They are seeking two Senior Service Designers to work on MyCare.scot, a public-facing digital service that provides access to health and care information, focusing on developing user-centered design processes to improve service delivery.
Health CareHospital
Responsibilities
Proven service design experience, ideally within a health and/or social care context
Expertise in service design methods and tools including participative processes
Experience working in a cross-functional team and making digital products & services
Strengths in user focus, evidence and context-based design, prototyping, strategic thinking, communicating information and the digital perspective
Skills in one or more of agile working, community collaboration, facilitating decisions, visualisation and service patterns
Communicating design outputs to a range of audiences in a clear, meaningful and actionable manner
Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
Qualification
Required
Proven service design experience, ideally within a health and/or social care context
Expertise in service design methods and tools including participative processes
Experience working in a cross-functional team and making digital products & services
Strengths in user focus, evidence and context-based design, prototyping, strategic thinking, communicating information and the digital perspective
Skills in one or more of agile working, community collaboration, facilitating decisions, visualisation and service patterns
Communicating design outputs to a range of audiences in a clear, meaningful and actionable manner
Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment
Benefits
Life-work balance - with opportunities for flexible working and hybrid working
Generous NHS pension scheme
Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
NHS discounts and more
Company
NHS Ayrshire & Arran
NHS Ayrshire & Arran provides healthcare and social care services to the ayrshire and arran region.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-11-04
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