Customer Engagement (Product Development) Intern - Summer 2026 jobs in United States
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Motorola Solutions · 5 hours ago

Customer Engagement (Product Development) Intern - Summer 2026

positionPlantation, FL
timeInternship
remoteHybrid
seniorityIntern
workcardStart in 2026 Summer

Motorola Solutions is a leader in mission-critical communications products and solutions for Public Safety users worldwide. The Customer Engagement intern will work closely with various departments to ensure a seamless and positive customer experience, directly impacting the company's growth by fostering long-term customer loyalty and advocacy.

Cyber SecurityTelecommunicationsVideo
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Growth OpportunitiesbadNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Analyze customer feedback and data to identify trends and insights
Collaborate with marketing, sales, and customer service teams
Create and manage customer loyalty programs
Monitor and report on the effectiveness of engagement initiatives
Develop and maintain customer personas
Conduct regular customer satisfaction surveys
Identify opportunities for improving the customer experience
Manage customer communication channels
Organize customer events and webinars
Develop content for customer engagement activities
Handle customer complaints and issues promptly
Track and analyze customer engagement metrics
Work with product teams to incorporate customer feedback
Develop strategies to re-engage inactive customers

Qualification

Customer engagement strategiesData analysisCommunication skillsInterpersonal skillsTeam collaboration

Required

Bachelor's or Master's degree in Business, Engineering, or an allied discipline
Must graduate on or after December 2026
Must be a U.S. citizen, permanent resident, or an MS student with work authorization (F1 Visa on CPT accepted only for Masters-level students)
Excellent communication and interpersonal skills
A strategic mindset
A passion for improving customer relationships

Company

Motorola Solutions

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Glassdoor4.2
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Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
dateFounded in 1928
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
http://www.motorolasolutions.com

Funding

Current Stage
Public Company
Total Funding
$1B
Key Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO

Leadership Team

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Mahesh Saptharishi
Executive Vice President and CTO
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Jack Molloy
EVP and Chief Operating Officer
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