Clarvida California · 13 hours ago
Customer Service Rep Second Shift
Gahanna, OH 43230
Full-time
Onsite
New Grad, Entry Level
$13/hr - $13/hrPlanet Fitness - Duo Fit, LLC is a leading fitness center operator dedicated to empowering the community to lead healthier lives. As a Customer Service Representative, you will provide exceptional service to members and guests, assist with inquiries, and promote a welcoming environment.
CommunitiesHealth CareMental Health
Responsibilities
Provide exceptional customer service to all members and guests
Assist with membership inquiries and account management
Conduct facility tours and promote membership options
Handle member concerns and resolve issues promptly
Maintain cleanliness and organization of the front desk area
Support team initiatives to enhance member experience
Process transactions accurately and efficiently
Stay informed about promotions and fitness programs
Qualification
Required
High school diploma or equivalent; prior customer service experience preferred
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficient in basic computer skills and point-of-sale systems
Passion for fitness and a positive attitude
Availability to work flexible hours, including evenings and weekends
Strong problem-solving skills and attention to detail
Team player who thrives in a collaborative environment
Preferred
Prior customer service experience preferred
Company
Clarvida California
Pathways Community Services (PCS) is part of one of the largest healthcare providers in the United States.
Founded in 1996Pico Rivera, California, USA
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase