Cable One/Sparklight Careers · 8 hours ago
Field Technician
Rio Rancho, NM
Full-time
Onsite
New Grad, Entry Level
0+ years expSparklight, a Cable One brand, is seeking a Field Technician to help their community stay connected. The role involves installing services, completing repairs, and ensuring customer satisfaction through effective communication and problem-solving.
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Responsibilities
Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties
Take the training you gain to use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues, and resolve all problems from the customer’s equipment to the output of the first distribution amplifier
You will ensure we’re providing proper upstream and downstream signal levels at each termination on the customer’s premises
You will be proactive by suggesting upgrades of existing services as well as educate customers on the use of their new/existing equipment
This position has the expectation and responsibility to take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization’s Value
Qualification
Required
A good driving record and a valid driver's license in the state you are applying
Aptitude and ability to learn to use RF, digital and Volt-Ohm meters and other related equipment to interpret data and use information to solve problems and determine optimal signal routing
Flexibility to go above and beyond for our customers by working overtime and on-call as needed
Problem solving skills to listen to customers and present solutions in a positive manner
Ability to successfully work in small and confined areas; lift to 100 lbs.; work on a ladder; and work in all weather conditions
Demonstrated at least 3 months of customer service or related experience and/or training. The equivalent combination of education and experience is also acceptable
High school diploma or GED
Regular and predictable attendance is required
Benefits
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
Company
Cable One/Sparklight Careers
At Cable One and Sparklight, progress doesn’t happen by chance — it’s sparked by people.
1001-5000 employees
H1B Sponsorship
Cable One/Sparklight Careers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (4)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$400M2020-05-19Post Ipo Debt· $400M
2015-06-15IPO
Leadership Team
Todd Koetje
CFO
Tony Mokry
Senior Vice President Residential Services
Recent News
2026-01-08
MarketScreener
2026-01-06
2026-01-06
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