ExamWorks · 18 hours ago
Scheduling Coordinator (31164)
Rockford, IL
Full-time
Onsite
Entry Level
1+ years expExamWorks is a company that specializes in coordinating medical examinations. The Scheduling Coordinator is responsible for scheduling and coordinating appointments with clients, physicians, and examinees while ensuring all client-specific requirements are met.
Health CareInsuranceOnline Portals
Responsibilities
Schedule examinations through the system database
Schedule and confirm appointment dates and times with physicians’ offices
Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images
Confirm receipt of records for record review referrals
Prepare and send exam notification letters daily
Communicate with physicians, clients and or examinees
Submit client invoice and/or issues to accounting if charges are incurred
Ensure prompt pre-payment for services issued when required
Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed
Respond to requests for report status and/or information
Provide support to other offices as needed
Arrange lodging and or transportation for out-of-town examinees
Process mail, deliveries and shipments as needed
Participate in various educational and or training activities as required
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
A minimum of one year related experience; or equivalent combination of training and experience
Ability to consistently handle multiple phone lines with heavy call volume
Ability to operate computer, fax, copier, scanner, and telephone
Must be able to type a minimum of 35 W.P.M
Ability to follow instructions and respond to upper managements' directions accurately
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills
Must be able to work independently, prioritize work activities and use time efficiently
Must be able to maintain confidentiality
Must be able to demonstrate and promote a positive team -oriented environment
Must be able to stay focused and concentrate under normal or heavy distractions
Must be able to work well under pressure and or stressful conditions
Must possess the ability to manage change, delays, or unexpected events appropriately
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time
Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents
Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar
Ability to respond appropriately and professionally to all inquiries or complaints from customers, upper management, regulatory agencies, and/or members of the business community
Ability to effectively present information one-on-one, in small groups, and/or clients or vendors of the company
Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs
Ability to operate a computer up to 4 hours at a time
Ability to travel to different floors of the office or other locations
Ability to move throughout the office
Occasionally lifting and/or carrying up to 10 lbs
Occasionally pushing/pulling up to 10 lbs
Occasionally subject to bending, squatting or twisting
Extended hours are occasionally required beyond the regular eight (8) hour work day
The noise level in the work environment is usually moderate
Preferred
Experience in a medical office preferred
Company
ExamWorks
ExamWorks provides medical examinations, peer reviews, bill reviews, Medicare compliance service and IME-related services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-22Acquired
2010-10-28IPO
Leadership Team
James Price
CEO
Recent News
2023-12-27
Company data provided by crunchbase