VitalCaring Group · 1 day ago
Sales Portal Administrator
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expVitalCaring Group is one of the nation’s fastest-growing home health and hospice providers, committed to delivering exceptional care. The Sales Portal Administrator will manage and optimize referral portal platforms to ensure accurate and efficient operations, enhancing the experience for referral partners and supporting the Sales and Intake teams.
Elder CareHealth CareHome Health Care
Responsibilities
Lead and manage all referral portal platforms—maintaining configurations, service line rules, coverage areas, payor matrices, and branding
Ensure listing accuracy across all hospital and third-party portals by partnering with Intake, RCM, and Operations
Grant and manage user access & permissions while ensuring consistent workflows and communication
Build and deliver dashboards and reports that track referral volume, acceptance trends, response times, conversion rates, and leakage opportunities
Spot and solve barriers in partnership with Sales, Intake, IT, and Operations—removing roadblocks and improving workflows
Provide hands-on support for the Sales and Intake teams for troubleshooting, updates, and portal optimization needs
Drive automation and AI-supported workflows by partnering with IT and cross-functional teams
Maintain portal documentation including requirements, contacts, and best practices
Reduce manual effort through smarter configuration, standardized processes, and continuous improvement
Support accuracy of sales-related data in CRM, EMR, and related systems
Qualification
Required
2+ years in referral management, healthcare operations, intake, or sales support
Experience with Epic, Aidin, WellSky, or similar platforms
Strong attention to detail and process ownership
Ability to manage multiple systems and competing priorities
Clear, confident communication skills
Analytical mindset with the ability to translate data into insights
Tech-savvy, proactive, and consistently solution-oriented
High sense of accountability and follow-through
Comfortable working cross-functionally in a fast-moving environment
Benefits
Medical, Dental & Vision
Pharmacy Benefits
Virtual & Mental Health Support
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
Supplemental Health & Life Insurance
401(k) with Company Match
Employee Referral Program
Prepaid Legal Plans
Identity Theft Protection
Paid Time Off
Pet Insurance
Tuition & Continuing Education Reimbursement
Company
VitalCaring Group
VitalCaring Group is a Medicare-certified home healthcare agency that provides home healthcare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
April Anthony
Chief Executive Officer
Jessica Vogt, CPA
Chief Financial Officer
Company data provided by crunchbase