The Collab Team · 2 days ago
Social Media & Email Marketing Coordinator
United States
Full-time
Remote
Entry, Mid LevelThe Collab Team is a fast-growing wellness brand seeking a Social Media & Email Marketing Coordinator to enhance its digital presence. This role involves managing social media channels and email marketing, focusing on organic growth, brand alignment, and community engagement.
Business DevelopmentConsultingSmall and Medium Businesses
Responsibilities
Create, schedule, and publish 7–8 posts per week across Instagram, TikTok, Facebook, and YouTube (short-form + clipped long-form)
Edit and post 3 short-form YouTube videos per week (approx. 3–4 minutes each) using supplied podcast and recorded content
Write thoughtful, on-brand captions aligned with brands voice, tone, and values
Select and create visuals (Canva experience required)
Monitor and actively engage with comments and DMs. Answer community questions with warmth, clarity, and confidence
Maintain a respectful, educational, and empowering tone. Flag sensitive, clinical, or escalated inquiries to the appropriate team member
Collaborate with internal team members to support launches, collaborations, and promotions
Participate in monthly content planning and coordination calls
Provide monthly analytics and performance reporting
Create and send a minimum of 15 email campaigns per month, including promotional emails, educational emails, and plain-text community-style emails
Write clear, engaging, and on-brand email copy (strong grammar and brand tone are critical)
Coordinate timing and messaging with social content, launches, and partnerships
Manage email creation and sending in Klaviyo
Track and report performance metrics (opens, clicks, engagement)
Ensure consistency across all companies social and email channels
Coordinate with brand accounts for cross-promotion and alignment
Maintain awareness of brand priorities, launches, partnerships, and campaigns
Exercise strong judgment in visual selection, tone, and messaging
This role requires comfort with the following tools: Asana (project management and task updates), Signal (team communication), Zoom (meetings), Klaviyo (email marketing), Canva (design), and Connect Team (time tracking / clock-in & clock-out)
You will be expected to keep work organized, provide updates in Asana, and communicate clearly with the team
Full-time role with approximately 38–40 hours per week
Some weekend monitoring and/or posting is required
Coverage expectations will be clearly defined in advance
Ideal schedule includes primary coverage Sunday–Thursday with light monitoring on off days
Qualification
Required
Proven experience managing social media and email marketing for a brand or business
Strong short-form copywriting skills and email writing experience
Excellent grammar, attention to detail, and brand awareness
Comfortable engaging with a large, vocal, and highly engaged audience
Organized, proactive, and self-directed
Able to manage both strategy and execution
Comfortable working with medical, wellness, and cleansing-related content, including imagery that may be sensitive for some viewers
Preferred
Familiarity with wellness, health, or lifestyle brands is a plus
Company
The Collab Team
The Collab Team helps small to medium sized businesses develop their operational frameworks.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase