LaunchX Entrepreneurship Program · 5 hours ago
Operations Intern
LaunchX offers premier entrepreneurship and innovation summer programs to high school students across the globe. The Operations Intern plays a pivotal role in overseeing student success and engagement, data analytics, and creating crucial reports to monitor the program’s success.
Primary Education
Responsibilities
Support in setting up student logistics of calendars, team Google Drive folders and materials, and forms
Check Zoom reports and record classroom attendance
Review course feedback, student weekly surveys, and staff surveys to identify ways to improve – both in real-time and for future sessions – and to refine how we coach teams and companies and deliver actionable reports
Manage mentor network: Ensure teams are properly supported by mentor network through setting up and facilitating mock board and/or mentor meetings
Monitor the course platform for student submissions and ensure follow up with students as needed in a timely basis
Manage Fillout to support daily operations and submit a report of students who are “at-risk” to the Student Experience Lead daily
Submit daily warning, probation, and removal lists of students to the Program Manager
Manage Demo Day planning and day-of logistics
Provide live technical support as needed for our platforms including but not limited to Zoom, Google Suite, and assignment submissions via Google Classroom
Additional support as needed
Qualification
Required
Problem-solving skills & initiative to think through ambiguous scenarios
Ability to work remotely on both team and independent projects
Strong verbal and written communication and interpersonal skills
Good detail, organization, and ability to manage multiple tasks at once within established deadlines
Expertise in using standard office software and communication tools for effective coordination and documentation
Eagerness to master new softwares and technologies
Reliable high-speed internet connection and access to a personal laptop
Must successfully pass a background check
Preferred
Experience working with Google Suite, Airtable, and LMS are a plus
Flexible and collaborative team player adept at providing comprehensive support across diverse roles