Crescent Hotels & Resorts · 18 hours ago
DIRECTOR OF SALES & MARKETING | AC & ELEMENT HOTEL PHOENIX NORTERRA
Phoenix, AZ
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expCrescent Hotels & Resorts is seeking an experienced and energetic Director of Sales & Marketing for the dual-branded AC & Element Hotel Phoenix Norterra. The role involves developing and implementing business plans, directing sales efforts, and managing the sales and catering team to maximize revenue.
HospitalityLeisure
Responsibilities
Develop, implement and maximize the business plan with effective strategies through direct sales, digital marketing and revenue management. Ensure effective internal and external communications with clients, potential customers, associates, and ownership
Direct the solicitation efforts of the sales and catering team while overseeing rate, date and space commitments for group, banquet and catering customers. The DOS is also responsible to maximize total and ancillary revenue
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Ensure sales and catering team is proficient in working with brand channels, Cvent, Wedding websites and more
Compile and/or direct the preparation of reports pertaining to the operation of the hotel to include, but not limited to, the annual budget and business plan, monthly forecast, pace reports, action plans, production reports and weekly summaries
Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Participate in local organizations to develop business such as Chamber and CVB
Develop and conduct persuasive verbal sales presentations to prospective clients, to ownership and associates. Internally promote Crescent programs
Prospect, entertain and meet in person and virtually with customers and clients, some of which will require travel
Communicate both verbally and in writing to provide clear direction to the staff. Work with the digital and revenue team on promotions through third party channels
Initiate preparation of computerized annual budget and business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
Organize and/or attend scheduled sales department and related executive team meetings. Participate in associate recognition and key community activities
Perform any other job-related duties as assigned
Qualification
Required
A minimum of (3) three years of experience as a Director of Sales & Marketing in a full-service hotel is required
Hotel Food & Beverage / Banquet sales experience is required
Excellent leadership, communication, interpersonal, sales and closing skills
Preferred
Experience in the local Market is strongly preferred
Hotel opening experience preferred
Marriott Brand Experience is strongly preferred
Benefits
Excellent compensation package
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members
Company
Crescent Hotels & Resorts
This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
5001-10000 employees
H1B Sponsorship
Crescent Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mike Metcalf
Chief Operating Officer
Dawn Gallagher
Chief Commercial Officer
Recent News
2026-01-14
2025-11-04
2025-10-28
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